BlitzBeatz

This app has been a game-changer for me and has saved me so much time. I used to use the built in Returns Portal with ShipStation, but it did not have the customization options to choose different service levels with USPS, so I was always paying Priority Returns, otherwise customers would receive errors with First Class. Now having the options to do both returns AND exchanges has simplified things so much. This app really has it all - it does take a bit to get set up and understand everything - but once you pass that learning curve it's a very solid app. I couldn't imagine being without it now. As far as Customer Service, I have worked with many people, especially Lian, and they have all been wonderful and extremely helpful!

I was hesitant to install this at first with the number of 5 star reviews, but it's definitely well-warranted and they have outstanding customer support. I have been working with Mohsen over the past few weeks and he has been extremely helpful and very pleasant to work with. They made some customizations to my widget, answered a million+ questions that I had, and I don't think that there was a feature that I asked about that was not included. There are some features that I didn't see at first (like the ability to click a product and manually send an e-mail for that product), but that was because there weren't any product sign-ups. Once they started coming in, I saw this and a few other features were available. I would definitely recommend this app!

This is my favorite app! And sadly I forget that I even have it because I'm not having to deal with googling addresses, and I completely forget that was even a problem at one time. It's also inexpensive - which is another reason I forget that I have it. It's saved me so much time over the past 2 months. I wish I had known about this app when I first opened a year ago!