← Merchants

Kiyo Studios

United States

Reviews (4)

★★★★★
Shopify

Save your money and use shipping insurance through Shopify. At least for our store I found there's little value that Route provides, especially for the pricing. 2-3 months of having Route installed ended up costing us over $560 for a single claim filed. Additionally they are very unclear on their pricing structure

Developer reply ·

Hi there, We appreciate your feedback and apologize for any inconvenience. Your experience is important to us, and we want to make things right. A member of our team will reach out to you directly to work on a solution. Best, Skylar, Customer Success

on Route ‑ Protection & Tracking · About 2 months using the app
★★★★★
Shopify

The app works well right out the gate! I'm happy with it and the support was very quick to help me fix a small issue with the aspect ratio of my product images in cart. I highly recommend this app!

Developer reply ·

Thanks so much for the honest review there! Let us know if you have any other requests or even suggestions! Always open to feedback. :) Hope you continue to love UpCart!

on Upcart—Cart Drawer Cart Upsell · 22 days using the app
★★★★★
Shopify

Fantastic customer service and a great app. I'm very happy with my experience, and I would highly recommend this app to all shopify users!

on Judge.me Product Reviews App · Over 1 year using the app
★★★★★
Shopify

I run my business based around pre-sales, and this is the perfect app. It's simple to set up and use, it works perfectly, it's priced fairly, and it has all the features I'm looking for. However what really made this app amazing is the customer service. Andrei has been nothing short of amazing. I've had multiple times where I've reached out to him with questions and he has gone above and beyond, answered very promptly.

Developer reply ·

Thank you for your support and kind words! I am very glad the app is providing value for you and I look forward to a great long-lasting partnership that will mutually improve our businesses. Best regards, Andrei from Timesact

on Preorder Now Presale Timesact · 23 days using the app