Brick Built

I read the horrible reviews before I installed the app. I was hoping I would have a better experience. Nope, not at all. Customer service is bad. I've been trying to get this app to work for 2 weeks. When someone from support would reply, they would keep repeating the same sh*t to me over and over as if it was my first time emailing them about the issues. In my last attempt to get help, they never replied at all. I gave up and uninstalled the app. I'm shocked Shopify hasn't removed this app from its platform. JESUS CHRIST ON A MOTORBIKE

This has got to be one of THE WORST apps I have ever used on Shopify! Once again, a customer placed an order that should have been a pre-order, but the app was malfunctioning, yet again. I checked the app, and the majority of the toggles "Automatically Enable Pre-Order" are all switched off. I switch them back on, and 2 hours later, some of them are off again, when they should be on. I've missed sales because of this app! My customers are upset because they thought they were placing an order for an in-stock item. I have a company to run. I do not have the time to keep checking this app to make sure it is functioning properly. I don't have time to keep emailing support. I've had to email support at least 3 times due to issues with the app. I've only been using the app for less than 3 weeks. The only good thing about this app is, the support team emails me back pretty quickly. But the app was stressful for me. I decided to uninstall it. Hi Team, We are sorry to hear that you were experiencing issues with our app. Just to confirm, our feature to "Automatically Enable Pre-Order" is set with the toggle switch turned off. Only once your inventory reaches 0, this would automatically turn the toggle switch on, so there must have been some confusion around this. We have reached out to discuss any issues to help. Thanks Pre-Order Sales Team