Glitter Delight LLC
United States
Reviews (2)
Had this app for almost 4 months and everything was great. Then all of a sudden this app canceled all my subscriptions and spent a whole day trying to figure out why. They told me because I had it set to only one month but that made no sense since this is the 4th month using it with no problems. Then they tried to undo there mess and caused a bigger mess charging my customers twice and me spending the night refunding and canceling orders. Beware of this I now have a lot of angry customers that are now canceling there boxes for good which this is money we are loosing.
Developer reply ·
We are sorry for the inconvenience that you have faced. We are communicating with the Shopify support team concerning the issue that you have faced. That issue was not from our side. It was a Shopify issue. We have already shared the Shopify conversation regarding the issue that you faced. If you still face any issues then please contact us in live chat or email us at support@thimatic.com Thank you Jack P
I'm very impressed with this app. They are quick to answer all my questions and its pretty easy to use. I would recommend using this app!
Developer reply ·
Thanks for sharing your review. You can always contact us at admin@staqlab.com if you need our assistance. We're right here to help! Cheers!
