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Baleen

United States

Reviews (5)

★★★★★
Shopify

Wonderfully patient and helpful support and we are very happy with the app so far! Easy to set up with their help and assistance and what a relief to have this process automated, for both our team and our customers! Lots of features and way to modify to your business's needs. Highly recommend!

on ReturnZap Returns & Exchanges · 12 months using the app
★★★★★
Shopify

Love it! Great response time any technical questions and simple to use.

on Upsell & Cross Sell — Selleasy · About 1 month using the app
★★★★★
Shopify

Love it! Great response time any technical questions and simple to use.

on Dealeasy: Volume Discounts App · 12 months using the app
★★★★★
Shopify

Great customer service! Easy to use and great app for add on gift boxes and gift messages for gift certificates.

on Gift Wrap Plus · Over 2 years using the app
★★★★★
Shopify

Does everything we wanted our past wholesale apps to do. Thank you! Ran into an issue where requests for help weren't being responded to but it quickly got fixed after they realized our requests were being sent to their SPAM folder (see old comment below) -------- In the exact same boat as the previous comment. Love the app but we've submitted numerous requests for help recently that have not been answered. Sent them from several different email addresses. Please respond or we will have to move on. This has become extremely frustrating.

Developer reply ·

Hi there, I'm glad you're enjoying the app! I'm sorry about the frustration you experienced when trying to contact us. It looks like our ticketing service was incorrectly flagging the email you reached out to us from as a potential spam email. Sorry about that! We've reached out to you via email, and are happy to help you with any other issues you may have there. Thanks, Matt

on Wholesale Gorilla · About 2 months using the app