WORLDTIMER
Hong Kong SAR
Reviews (3)
We purchased the "Premium SEO Package" on Feb 19, 2022. Our website has over 100 products. We understood that in this package they will only do 10 products and that's fine. But even so in these 10 products they did not do Product Meta Title, Product SEO descriptions and Alt Image Text. Then they gave us 10 suggestions for Product H2 Subheadings and they had used a few of them for the 10 products they did. Since we have over 100 products, we then asked them to give us a few more suggestions. Today is March 14 and they have not replied us at all until now. So we suggest not to buy any additional package from this company. Maybe you hire an expert to help you is cheaper and we are sure "BETTER"!!
Developer reply ·
--UPDATE-- Hi Henry, Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. We strive to provide the best experience we can for our customers. Please feel free to reach out to our Project Manager with any further comments, concerns, or suggestions you have so that we can make your experience a better one. We would love to make things right if you could give us another chance. Best Wishes, PIU Team ------ Hi Henry! Just wanted to let you know how much your review means to us, thank you for your kind words. We’re grateful that we had the opportunity to serve you. Best, PIU Team
They delivered the support professionally with patient, great services and experiences two thumbs up.
Developer reply ·
Hi Henry, I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Best Regards Marcus Transcy - Translate Language and Convert Currency
The owner taught me not only solve the thing I don't like in this app but only help our website overall. Great Experience and Really appreciate it
