← Merchants

SweetLF

China

Reviews (3)

★★★★★
Shopify

上周提交了问题,说是48小时内邮件回复,48小时内也回复了我,接下来因为问题还没有彻底解决,我已经重复发了两次邮件,已经过去一周了还没等到回复,感觉效率没有刚开始安装这个app的时候快了,最近用起来很不爽!

Developer reply ·

Hello there and thank you for taking the time to submit feedback! We sincerely apologize for not responding to you. Our investigation revealed that your incoming email has been flagged as spam. Although we can see that you have previously contacted our customer service, if you continue to have problems receiving a response, kindly email support@omnisend.com. We'd be glad to assist. We really appreciate your understanding and patience, and we're available to assist you with any problems you may have. Our support representative has already reached out to you with more details on this matter. We appreciate you reaching out to us!

on Omnisend Email Marketing & SMS · Almost 2 years using the app
★★★★★
Shopify

Good service, when I have any new request, the guy always help me to fix in time, recommended app of course.

on KILATECH Currency Converter · About 22 hours using the app
★★★★★
Shopify

Great after-sale service, when I want to move the position of the review to another one, they helped me in time and realized, I recommended it.

on Judge.me Product Reviews App · 4 months using the app