Samartha Market
United States
Reviews (2)
The Developer support experience is very customer friendly. We were able to choose appointment times literally on same day if needed. We were able to hop on a web conference and connect with a video call. All of my questions were answered pretty much on the spot. Very supportive team. Also we being in a startup phase, the developer team offered for extended trial period. This is a very nice gesture and anyone trying to get business up an running would appreciate this, and so do we. As far as the app, already tried few of the reports and its has ton of information. Lots of useful metrics, various features of a true analytical engine for inventory optimization. We highly recommend this app.
Most importantly - App works as designed. There could be some features that make this app my go to, but those seem like shopify platform restriction. Instructions are very clear with lots of details on documentation. In cases where additional help needed, Support Team (Vincent) was very responsive, helpful and transparent about what can and cannot be done. Very important for us. If the app functionality matches with your requirements this is definitely a great app to consider.
Developer reply ·
Thank you for your detailed feedback! 😊 We're thrilled to hear that DingDoong: Pickup, Local Delivery Date app is working as designed and that you found our documentation clear and detailed. 🚀 A big shoutout to Vincent for providing responsive and transparent support! 🙌 We truly appreciate your insights, and if there's ever anything we can do to enhance your experience, let us know. Thanks for recommending our app! 🎉💙