fictionary world
Germany
Reviews (7)
I use the app to synchronize my products and orders from ebay. Thus far, everything works well. I had some problems at first regarding the set-up and some other issues on my part, but the customer support always answered very quickly and always managed to help.
I needed a checkbox with multiple language settings. This app fulfills this purpose. I needed some help to properly display the text and checkbox in my theme and the support team helped me out a lot.
The app is far better than the Shopify Translate & Adapt App. Better translation in general and more options for manual interference to adjust translations to your preference and great customer support. I had a translation mistake on my homepage with Shopify's translate App and it was not possible to fix it, not even with Shopify Support. After that I switched to this App and I am satisfied thus far.
Developer reply ·
Hi Michael, I'm Kaylin from Transcy. Thanks for your positive review. We hope you have a good experience with our support team and Transcy app. Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you! Best Regards Kaylin Transcy by OneCommerce
App works fine after some quick help of their support team to properly set up some theme related layout issues.
I used another App before, but switched to this one due to some issues with the previous app. I am happy that I tried out this one because it works properly. The support was also helpful and really fast to install some extra code to show the badge on the single product page exactly where I told them to
Developer reply ·
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
You often need support with Shopify Apps due to different themes and so on, so I think that quick support is important. The support team of this app is really fast and they take their time to help out and answer all your questions!
The App does what it should and the support team was quick and helpful with setting everything up and answering my questions.
