Efuru Studio
United States
Reviews (4)
I downloaded this app since I Shopify would not recognize the cart bundle issue and wouldn't apply order goal discount appropriately. Jasmine was an absolute pleasure to work with. She quickly identified the issue and offered a suggestion about another AOV.ai sister app that will work for my needs. She was also able to update the font to match my theme along with a couple other items. Thank you again for the awesome assistance :).
Let me just say, the customer service has been top notch!!! There were a few issues with my theme causing the app to not perform at its best, but Rahul has been awesome to work with! Applying quick fixes and walking me through the updates if I didn't quite understand was really helpful. Thank you so much for being patient while working through these issues. Looking forward to setting up more bundles :).
Developer reply ·
Thank you for your kind review. We’re glad to hear that you had a great experience with our support team and that Rahul was able to assist you with the necessary adjustments. Providing prompt and helpful support is always our priority. We appreciate your patience throughout the process and look forward to seeing you set up more bundles!
I really wanted to love this app, but it doesn't allow for filtering via variant meta-fields. I understand majority of business owners will use the product meta-fields, but for someone who deals with fragrances and many options, it would be easier for my customer base to drill down by mood, fragrance or scent family. I've reach out via email but have not received a response. Maybe if this feature is added in the future, I'll be back.
Developer reply ·
Thank you for your feedback, Jamila! We truly appreciate it and wanted to let you know that our team is working on adding variant metafield filtering, thanks to your suggestion. We expect to release this feature in the next 1-2 months. Please reach out if you'd like to discuss further, and we'd love to work towards earning a higher rating from you in the future. Have a nice weekend! Matt from the Rapid Search Team.
I was really hopeful about this app, but why charge $30/month which includes sending emails?!?!? Sending emails should be standard and included. This app is extremely expensive.
Developer reply ·
Thank you for your feedback. We value your input and are committed to improving our service. At Privy, we strive to provide a comprehensive suite of tools to help businesses grow, and this includes email marketing as a core component of our offerings. The $30/month plan not only covers email sending but also a wide range of features such as advanced targeting, automation, and integrations that are designed to maximize your marketing efforts. We understand that affordability is crucial, and we’re continuously working to ensure our pricing reflects the value delivered. If you have any specific needs or questions about how to make the most of your subscription, our support team is here to help.
