Tea Journeys
United States
Reviews (2)
I have just started using this app and I am very happy so far. I am having some trouble getting customers to convert from a Guest status to a Member status and so, am trying to educate them. Members have been accumulating points but no one has redeemed, yet. I am not sure why not. I will have to keep monitoring the app to see how it evolves. But, right now, I am very happy.
Developer reply ·
Hello and thank you for the review here! We appreciate the kind words and are glad to hear you're happy with Smile - "Members have been accumulating points but no one has redeemed, yet. I am not sure why not" This is the kind of question our team take a lot of pride being able to help answer, make recommendations, and get things on track for you! I've sent an email so our team can help further here.
I just installed this app and so, have just begin using it. However, already it has out-performed a prior app I was using. Also, Harry's proactive reach out to me to offer help from a live person was wonderful. He suggested a change that I did not know could be done and greatly improves the visual effects of the buttons. I look forward to getting more experience with the app.
Developer reply ·
What a wonderful start to your journey with us, Tea Journeys! We are so glad the app has already surpassed your previous experience, and it is great to hear that Harry made such a meaningful difference with his proactive outreach and that button improvement suggestion. We look forward to growing alongside your store and are always here whenever you need us.
