Pragmasis
United Kingdom
Reviews (6)
I've been using the app for quite a while now and find it very useful to gather up-to-date feedback from customers. The support is excellent too.
I've been using this app for quite a while now and it's useful. Simple to set up and the support is also very good.
I've been using this plugin since the first days of starting my site. It's very easy to set up but Jeff is super helpful when it comes to support too. Keep up the good work!
I've not long been using IFH but it is a very good app for my needs. If you keep on top of a lot of stock or have lots of different - and long - lead times, this is a good tool. The support team have also been very responsive.
First I'd like to say the support is very good. However I don't think this app is as good as the version they make for WordPress, which I have been using for years. I don't like the fact that on this app, when you edit a Doc it takes you back to the category pages. This is odd as I - and I am sure a lot of people - like to make edits, check the edit on the live site and make another edit. At the moment you save, get taken to the Docs list page, have to scroll and find your doc and then click edit again. I also can't seem to be able to re-order the docs within the category. I think they appear in the order I published them. Perhaps a user issue but I can't figure it out. I don't like the fact you can't add a contact form onto the Docs homepage. So I can't add any custom text to say "If you haven't found what you're looking for, contact us" nor can I put in our general contact information (telephone number etc) in our Docs homepage. Seeing as most people use Docs as their customer support area, you'd think this would be possible. Hate to say it but I also think it's a bit expensive. I have other apps at $9.99 that provide so much more value. I think they need a $4.99 / month tier with unlimited docs but none of the AI / chat stuff. Keep up the good work!
Good app, great support. The top tier package is more expensive than Judge.me but the support has been superb.
Developer reply ·
Thank you very much for sharing the awesome review with us, We are happy to see that our app match with your need and works great in your store. For any further queries, feel free to contact us at support@webcontrive.com or via in-app live chat, we are always happy to help you.
