Olive and Crate
Australia
Reviews (2)
I probably would have left 4 or 5 star review, but the plan I signed up for said 1 to 1 onboarding assistance. I tried contacting support to find out how I arrange this 1 to 1 support, but only got Bot responses. Not overly impressed, maybe this review might prompt someone to help, as Zipify Pages are now sending me review requests - we will see
Developer reply ·
Dear Olive and Crate, Thank you for your honest feedback. We’re sorry to hear about your experience with our onboarding process. Our team strives to provide personalized support, and it sounds like we fell short this time. We’d love to make it right—please reach out directly, and we’ll ensure you get the 1:1 onboarding assistance you were promised. We truly value your patience and hope to improve your experience with us! Team Zipify
I have been using this app for a couple of years now, it is very good and the customer support is excellent
Developer reply ·
Hello Thank you for your kind words! Providing excellent customer service is our priority, and we're thrilled to hear that our support team could assist you effectively. We believe in going the extra mile to ensure our users have a smooth experience. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
