WebBee ‑ Amazon MCF
by WebBee eSolutions Pvt Ltd. · launched
View in Shopify App Store ↗Reviews (347)
I've been using this app for over a year now, and I'm very happy with it! The team was extremely helpful during the setup process, and everything works perfectly. Orders that can be fulfilled by Amazon are automatically shipped through Amazon, while I handle the remaining orders myself. This helps me save on shipping costs and ensures that my German customers receive their orders faster. Highly recommended!
The support team is incredibly responsive and always goes the extra mile to resolve issues quickly. The app works great and is just what I need
The support of webbee is amazing and It really helps me alot to setup my ecommerce business. Great to have you on shopify!!
Support is alway solid - any issues resolved very quickly
Support team provided prompt support and made the effort to understand what my goal is with the app. My site was up in running in a matter of minutes. Highly recommend!
WebBee and their support team have been excellent. From the initial setup to ongoing support with my TikTok Shop and Shopify store, they have always been available, helpful and quick to respond via Zoom and email. The support has been invaluable, especially while launching and resolving small issues along the way. A special mention to Mr Malik, superb support and a genuinely great guy. I can’t recommend WebBee highly enough.
The support is amazing, always helpful and quick to provide real solutions. This is one of the best tools for time tracking, inventory management, and shipment tracking. I've been using it for a long time and have never been disappointed. Highly recommended for anyone looking for a smooth and efficient workflow.
Very happy with fast service and set-up support across our UK and US stores. Recommend for Amazon MCF and other channels.
I wanted to switch to the free Amazon MCF app, but I couldn’t get it working on my own. Unfortunately, contacting Amazon support turned into a frustrating experience, and I wasn’t able to get the help I needed from their side. After the installation, both Webbee and the Amazon MCF app were running simultaneously on my Shopify account, which caused major issues in our backend: orders were no longer marked as fulfilled, invoices were not being sent, and several processes stopped working properly. Thankfully, Webbee’s support team responded quickly and was genuinely helpful throughout the process. After just two meetings, Webbee was running smoothly again, just as it had been for the past almost two years, and the Amazon MCF app was successfully removed. I’m truly grateful for Malik’s professional and friendly support, and I wish you all the best in the future!
Excellent support by WebBee always. I had a lot of questions today and Aniket showed utmost patience and resolved all my queries. Highly recommend this app and their support team.
Very happy with my time with WebBee. 99% of the time smooth operations, for the other 1%, their support was super responsive and resolved any issues quickly.
Thanks to Webee's support team, I have successfully automated the fulfillment of my Shopify store orders on Amazon. They patiently explained each step and made sure I understood everything before moving forward. No matter how small or detailed my inquiries were, they took the time to listen attentively and provide clear and concise answers. I highly recommend Webee's support team to anyone seeking help with integrating their Shopify store into external platforms like Amazon.
Developer reply ·
Hello Thank you for your wonderful feedback! We're delighted that our customer service stood out for you. Our team takes pride in providing friendly and patient support, and it's rewarding to know that it made a positive impact on your experience. We appreciate your recognition and look forward to being there for you whenever you need assistance.
They have the best support. Chat support is very helpful. This app is amazing. Working smoothly now. Thank you!
This is truly amazing. Was set up with a call straight away to ensure I was connected and everything worked - and it did! They have been nothing but helpful with any issue or setup queries 100% recommend this app.
Developer reply ·
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Must have platform for every shop, makes cross platform setups very streamline and easy to use. They're very responsive and are always available for a call. Ajeet is the man!
Installed because it seemed to be what I needed. I quickly learned that after speaking the the help desk chat person, that they would force me to upgrade to the maximum enterprise plan. I then installed the app 30 mins later and asked for a refund. I went back and forth with their held desk 4 times asking for a refund over and over. Avoid and all cost and just go with the direct Amazon MCF plugin.
Fast to book. Very clear instructions. I like that they take control of the screen. Good attention to detail too.
Unfortunately, our experience with WebBee Global has been disappointing. The application had technical issues, and obtaining support has been very difficult.
A++++++++++++I am SO happy with WebBee. Their customer support is INCREDIBLE!! We did a 2 hour call and we did a share screen together so he could walk me through step by step. So patient and so thorough!! I wish I could give them 10 stars! The BEST customer service on the planet!!!
Works great for our Amazon MCF working with other apps to bring in multiple channels to use Amazon FBA. Great customer service solved any issues quickly
WebBee has been responsive and supportive during our Amazon MCF integrations across multiple channels. The team is proactive in troubleshooting and provides clear guidance when configuration changes are required. Overall, a helpful partner.
Mayank was a great help in setting up the app and inventory. We can't wait to work with WeBee.
WebBee has best customer service with very patient specialists. I'm glad I chose this for my Amazon-Shopify integration. I would highly recommend it especially for new businesses like mine.
The customer service was great, the whole process was seamless - I would 100% recommend to anyone
WebBee’s support team was very responsive and helpful throughout the setup process. They provided clear guidance, addressed integration questions promptly, and helped resolve configuration issues efficiently. Overall, the setup experience was smooth thanks to their proactive communication and technical support.
Great service and app! Highly recommended! Helped set up US integration, works seamlessly.
When I started using this app, I faced a few issues such as inventory sync problems. Sometimes, when orders were received, I had to manually send the order to Amazon. There were a few other minor issues as well. However, the team is extremely supportive and responsive. They resolved my issues immediately every time. Their team is always available and ready to help. Overall, I had a good experience with their support.
When we began expanding into international markets, we needed a reliable solution to connect with MCF— and that’s when we discovered WebBee. From our very first meeting to today, their team has been incredibly responsive and supportive. They assisted us through the entire integration and setup, and anytime an issue came up, they were just one meeting away. That level of availability is truly the standout part of their service. I now use WebBee across all my stores, and I’d wholeheartedly recommend them to anyone looking to seamlessly integrate Shopify with Amazon for MCF fulfillment.
Support help set up configuration for Shopify to Amazon MCF, with successful testing. Also went though all shopify settings to ensure all products are available on the shop front side, and made sure all inventory was updated correctly. Also checked Amazon MCF for EBAY with the support team - who are experts. Walked through step by step process with patience and support. Wonderful team to work with - fantastic communication throughout! Malik has been such a great support and so knowledgeable, professional throughout - We appreciate a single contact throughout the journey to help with a seamless experience assisting You Wellness.
It took some time to setup, some bugs which seemed to be a mix of the app, and amazon's API but the WebBee team eventually got this working in time for black friday 2025, which I am thankful for. The app has some hiccups but for the price and tech team who came to my rescue I am so far happy with choosing this app.
So far so good. Just starting out but it has been great so far and the team have been great in helping me get set up
Malik was great! Superb help as he was able to control the works on his end while explaining to my questions and gets resolved immediately. WebBee if you are a very very new seller.
Excellent service and wonderful support when you need it. Highly recommended. Shubhjeet has been so helpful on their support team.
This app is very useful for us, I am using this app from last 6 month, its very useful and their support team is awesome.
very practical app ! the assistance is also very reactive and helpful , thank you suraj for answering my questions
Terrible. Created massive problems for us with regards to inventory sync and pre ordering. Inventory on Shopify did not match Amazon and as a result we were selling product we didn't have as regular orders. Lots of refunds and unhappy customers. The support was always blaming Shopify for the issues until many back and firths finally got them to understand it was their app not Shopify. IF you never sell pre-order then the app has some great features but unfortunately the inventory management and sync made it a deal breaker. Moved to a competitor and now we dont have any problems.
5/5 support. Shivam provided a fantastic onboarding experience making this process simple and effective. All of my questions were answered and detailed information provided. Now have a solid understanding of how this integration software works within my Shopify eco-system so I can effectively manage it.
We’ve been working with the WebBee team for quite some time, and I believe we must have been one of their most challenging clients, given the many custom functionalities we requested. Ajeet and his team have always taken our requirements positively and delivered the best possible solutions.
The team has been fantastic to work with. They are very thorough and kind. WebBee for the win!
super supportive team, quick and real-time sync to MCF, so far had pretty good using experience
Been using this app for over a year and love it. No real issues however was stuck with some virtual bundles and Ebay integration. Booked a call same day and an absolute gun, Shivam had it all up and running within 30 minutes. Exceptional support which is regularly overlooked in the ecom space. Highly recommend!
Couldn't believe that I booked a meeting and was able to speak to support team in 2 minutes. App feels super smooth!
We've been working with WebBee for a long time and it's been a great journey. Their software features suit our needs, especially the fulfillment configuration options, but most importantly, they have fast and reliable customer service, which is highly appreciated (shout out to A.Malik here)
Developer reply ·
Thank you for the wonderful review, Dalstrong Canada! We're thrilled to hear you're happy with our software and especially our customer service. A. Malik is also very grateful for the shout-out! We look forward to continuing this great partnership.
Great customer experience and helpful customer support!
We’ve been using the MCF by Amazon app on our Shopify store for a few months now, and the experience has been largely positive. The app does a great job syncing orders from Shopify to Amazon, making multi-channel fulfillment seamless. Inventory updates and tracking info are pushed automatically, saving us a lot of manual effort. What works well: Easy to install and set up Syncs orders in near real-time Tracking numbers get updated automatically Inventory sync is reliable customer support is also great.
Developer reply ·
Thank you, decode age, for the great review! We're thrilled to hear that our app makes your multi-channel fulfillment seamless and that you find the syncs and customer support so reliable. Your feedback is highly valued.
We have had an issue for two weeks that has not been resolved and has lead to us losing a contract with a retailer because the orders were not marked as fulfilled, even though Amazon had sent the order and the customer received it. We were previously using WebBee app integration, however something happened, and the orders stopped marking as fulfilled on orders page. We need to manually fulfil these orders however they're still not marking as fulfilled
The WebBee staff is incredibly responsive to questions and requests for help. They walked us through solutions and implemented changes and improvements to our store quickly and left us with a "safe" feeling. Zoom calls on request to work problems real time. This is a sold outfit. Thank you!
Developer reply ·
Thank you, Brave Paws, for your feedback! We're thrilled to hear that our team's responsiveness and quick support have given you a "safe" feeling. We truly appreciate your kind words and are grateful for your business.
I was having major problems with Veeqo for over 8 weeks! Since finding WebBee, my life has become much easier. Their customer service is excellent! From the first day I signed up, they contacted me to schedule a support call, and amazingly everything was set up and functioning on day #1. Manish, in particular, has helped me on 2 different occasions now, and I just love this company! Melissa
Developer reply ·
Thank you, Melissa, for your amazing review! We're thrilled to hear we made your life easier and that you had such a great experience with our customer service and quick setup.
This is an excellent app if you are a merchant using Amazon MCF for your shop orders. Very versatile and the team keeps improving the features. Of course there are important features that are only available in higher grade plans i.e. pre-determining if orders should be shipped from Amazon or from your own warehouse based on the customers shopping cart contents. I find this feature very powerful and you can save a heck of a lot of shipping costs, which the app also indicates in the enterprise plan with the calculated shipping fees per order. But you can always downgrade again to a cheaper plan, if you don`t need these powerful features, depending on your cost calculations. Definitely a 5 star app!
Developer reply ·
Thank you, Mia Mai, for the wonderful 5-star review! We're so glad you find the app versatile and appreciate the powerful features. Your feedback is highly valued.
Great support team on the app, been using this app for a few years to link my Amazon MultiChannel Fulfilment to my shopify.
We've been satisfied customers of WebBee for years, and the platform consistently delivers reliable performance with minimal hassle. What sets them apart is their exceptional customer service team—they're genuinely helpful and take the time to walk you through any issues that come up. Most of the time, though, the system runs smoothly on its own, giving us peace of mind in our daily operations. WebBee has proven to be a dependable solution that we can count on!
Developer reply ·
Thank you, Muted Earmuffs, for being a satisfied customer for years! We're thrilled to hear that you find our platform dependable and appreciate our customer service team. Your feedback is highly valued.
Great app, works perfectly and we have not had any issues since we installed it almost a year ago. Orders synch properly with our Amazon account and get shipped by Amazon as they should. The support team is phenomenal too, Thank you Suraj for your help!
Developer reply ·
Thank you, Haircules, for your great review! We're thrilled to hear the app has worked perfectly for you for almost a year and that our support team is phenomenal. We'll be sure to pass along your thanks to Suraj!
The Webbee integration is flawless! Really enjoying how it connects Shopify to Amazon MCF. The support is fantastic, and I definitely recommend. I used other Amazon MCF to Shopify apps in the past, but will very much stay with Webbee now. They are always trying to improve and add features as well.
We use WebBee across all our brands to seamlessly connect the orders we receive with our Amazon warehouse, allowing everything to run automatically. So far, everything has worked perfectly, and even when issues arise, WebBee's support team is always available and resolves them quickly and efficiently. I highly recommend this reliable platform – it’s a tool you can truly count on.
Developer reply ·
Thank you, ButterTree blankets, for your fantastic review! We're thrilled to hear that our platform provides a seamless and automated connection for all your brands. We also appreciate your kind words about our support team's quick and efficient service. It means a lot to know you consider us a reliable tool you can count on!
Our company initially intended to utilize this application for order fulfillment and logistics through Amazon Multi-Channel Fulfillment services. Given the substantial monthly fee of USD 19 for this application, which is notably expensive when compared to Spotify monthly fee of USD 25, we proceeded with implementation. However, during actual operations, we discovered a severe systemic defect when Shopify order data is transmitted to Amazon's system: critical customer delivery address information is randomly lost, resulting in erroneous shipments. This major system malfunction exhibits intermittent occurrence patterns, posing significant operational risks to our company. Due to these system failures, we were compelled to conduct emergency reshipments and compensate affected customers, resulting not only in substantial financial losses but also severely damaging our company's reputation. Based on these numerous issues, we, as a paying customer, have made the immediate decision to terminate your services and explicitly state that we will not invest additional resources to assist in testing or improving your product.
Excellent app. Manages almost real time inventory sync with Amazon MCF. Every 30 minutes it pulls in the inventory. Everything is automated. We don't have to do anything after initial setup. Any questions we have, WebBee Support is available for a Zoom chat to go over things. We liked the Shopify MCF integration so much we decided to also use WebBee for TikTok Shop and MCF integration. We highly recommend using WeBee over the default Shopify apps for Amazon MCF integrations.
Developer reply ·
Thank you, nutritist, for your kind words! We're thrilled to hear that our app's automation and real-time sync have made your operations so seamless. We also appreciate you trusting us with your TikTok Shop integration and for highly recommending us. We're grateful for your business!