www.thetimberguy.com
India
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Reviews (5)
nice n easy integration, with no errors/issues.Happy with the service. Staff was helpful and prompt to provide answer to queries.
Very rarely i do this. installed this app and subscribed for ultimate plan. From day 1 the whats app icon was not showing properly on the website after landing on any page, every-time when new page is browsed one has to refresh page to make the icon visible . We escalated this issue with video recording, it took good 14 days to fix this issue with multiple follow ups, and the issue got resolved creating major issue on our website i.e our "add to cart" and "checkout" button stopped working. It took 2 days for us to identify that when there was NO sale happening and some buyers complained. 2) We then escalated this new issue to them, and we are sitting and waiting for them to fix this, and our live website has currently non-working "add to cart" and "checkout" button. Will wait till today for any positive outcome, if not shall uninstall the app for good.
Nice and prompt customer support, hope this app helps us in what we are looking for.thanks and best wishes
We installed a week back, very helpful customer service and works fine, hope to receive same service in coming days.thanks.