Fishers Finery
United States
Reviews (5)
Some nice features to get you started. Couple of complaints, though: 1) Customer service is not readily available. 2) Annoying amount of banner ads on their dashboard and using their tools for other apps they own. If you 'x' out, they come back in 1 minute. 3) Red alerts on the dash really mean that they have new features. Has nothing to do with warnings or errors. Red alerts will not go away. 4) I cannot put in sizes into the product unless I do it on Shopify and with towels as the category, I'd prefer to leave it out on Shopify. Google recommends/requires it. No feature with their program for this.
The WebBee team and app has been very helpful for us. We've been able to do things with this app that we can't with others. For example, this gives us the ability to notify customers who have multiple shipments in one order with item specific information per shipment. This is really helpful when there are multiple shipments. Some of the functions, set-up and UI UX is just not intuitive. I think there's a bit of a language barrier and wish they could redo the nomenclature of the buttons/actions as well as the layout.
Developer reply ·
Hello We appreciate your positive feedback on the WebBee team and the app's functionality. It's great to hear that the app has provided unique capabilities, such as the ability to notify customers with specific shipment details in multi-shipment orders. Your feedback on the functions, set-up, and UI/UX is valuable, and we acknowledge your concerns about intuitiveness and language barriers. We understand the importance of user-friendly interfaces and clear communication. We'll take your suggestions into account and work towards improving the nomenclature, layout, and overall user experience to ensure a smoother and more intuitive interaction with the app. Thank you for sharing your insights, and if there's anything specific you'd like us to address or if you have additional feedback, please feel free to let us know. We're here to enhance your experience with our app.
Great product. Lots of options, rules, if-thens. Love the exchange function for size/color. This has cut our return/exchange request process time in half. Thank you ReturnGo!
The app isn't perfect but Shopify support is outstanding. Works well and will get better - we now drive over 50% of our social traffic from FB.
