Oh It's Natural
United States
Reviews (3)
No response from support to help with good feed issues. I've sent several messages for help without any reply back.
this app has broken my site. we installed the app, never configured it, deleted it and now our store has liquid file errors all over the place. This app has broken our store Liquid error (sections/product-template.liquid line 631): Could not find asset snippets/zoorix-product-bottom.liquid
Developer reply ·
Deeply apologize and really sorry for this inconvenience. All of the app files and snippets were removed from your theme and issue is resolved now as you confirmed by email. Thank you for your feedback and for giving the app a try 🙏 Update (22/3/2021): We optimized the app so there will be only *1* file (zoorix-head.liquid) on the theme.liquid, this way it will be really easy to completely delete the app by removing the reference to this file {% render 'zoorix-head' %} and the file itself. Update (27/10/2021): We optimized the app even more and now there aren't any files or snippets in the theme. That's right, NONE! :) All you have to do is enable the app under Theme Settings -> App Embeds. For those of you who need assistance - please don't hesitate to contact us!
The app doesn't work on my store (prestige theme) no response from the support team was given. I uninstalled during the trial
Developer reply ·
I am so sorry for what you have experienced. We must have overlooked your support request, I have sent you a request to access your store to help solve this problem if you're willing to give us another try. Thank you.
