Volleyballshop.com.au
Australia
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Reviews (3)
We are with the app first days but so far it fills all our needs to run pre-orders and display product before we know when the stock comes with coming soon feature. The app support is really helpful. This app has clashed with another preorder app we were using before but Panda Support sort out the issue immediately. And we love that app is free of charge. Good job Panda team, please, keep the high standard you've set. Thank you for taking the time to share your thoughts with us and the rest of the community. We're grateful to hear that you're enjoying with Panda Preorder. We appreciate you taking the time to provide us with feedback. We wish you and your business the best of luck!
The app seems to be good. I've just tried couple of test orders and still waiting to see how it works when live. I've had previously an issue setting up the app and paying for SSL but after a discussion with support it has been sorted. The supper helped me to set custom domain and everything so now I hope it makes our exchange and return process faster and smooth for us and our customers.
Developer reply ·
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. You are our valued user and we always aim to deliver a great experience. We are disappointed to know that our service did not meet your expectations. For the SSL charge not being visible, We have shared the feedback with our developers, Also, please note that Cloudflare charges us for SSL, and for that reason, we have a charge to enable the SSL on the return page. We have shared some more details with you over the email, Kindly go through the email and let us know if that works for you. Looking forward to hearing back from you. Regards, Shahvaz Returns Center
This app helps us to offer better price to our customers who buy more products at once and help us to convince customers to add 1 or 2 products more to reach the better price. Support is really helpful and their response is fast. Thanks
Developer reply ·
Hello to our friends from Volleyballshop.com.au Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team has been helpful to your requests. Thank you for leaving us the feedback. We are always looking for ways to better our service, and your feedback is a valuable part of that process. Tanu & The Bulk Discounts Now Support Team