Lumius Inc
United States
Reviews (2)
Chancey has been a great addition to our store and has helped us generate strong sales with our mystery box products. The app makes the buying experience much more interactive and engaging, and our customers have responded very well to it. What really stands out is the support behind the app. The two founders have been incredibly helpful throughout the entire process — working closely with us on development, quickly fixing bugs, listening to feedback, and even suggesting new ideas and features that could improve the experience further. It feels like they genuinely care about helping merchants succeed rather than just providing the software and leaving you on your own. Highly recommended for any store looking to sell mystery boxes, randomized products, or create a more engaging shopping experience.
Developer reply ·
Thank you so much, Lumius team. Seeing Chancey help turn your mystery boxes into an experience customers enjoy and strong sales for your store is exactly why we built it. We’ve loved working closely with your team, and we’re excited to keep improving it alongside you.
Asked me to write a 5 star review for a free 2 months subscription. You can't even pay me to use this trash app ever again. Avoid at all costs, it messes up your cart, AVOID AT ALL COSTS.
Developer reply ·
Hi Lumius Inc Team, We apologize as you faced difficulty using our app. We found that you've used the app for around 6-7 months. We're kindly requesting you elaborate more on the issues you experienced with our app and reach out to our support team (support@magecomp.com) so that we can help you out. We're concerned about what our customers think about our Shopify add-ons or apps. We want to help you and that's why we've been trying to contact you via email personally. Please co-operate with us to get everything resolved smoothly. We hope that you will respond to us and take it into your consideration. Looking forward to hearing from you. MageComp Shopify Team
