OrthoDay
Netherlands
Reviews (2)
Lost over €1,000 in just one week because of Chargeflow's inability to respond to disputes on time! This level of negligence is outrageous and completely unacceptable. The fact that I have to deal with these disputes myself shows how unprofessional this service truly is. I demand immediate contact with someone who can take responsibility and provide the support I need. Your lack of communication and failure to act in a timely manner is costing me money and causing immense frustration. This cannot continue.
Developer reply ·
Hi OrthoDay, thank you for sharing this. Losing such amounts is serious, and we understand why you needed immediate answers. We've made significant improvements to our integrations and automation since then. Our customer experience team has personally reached out to you directly to walk through what changed and see if we can earn another chance. The Chargeflow Team
Ganesh helped me tremendously in customizing the upsell element. I have never had such good help. After 3 hours of waiting, he had everything updated and changed and exactly as I described it. This app is very simple and easy to use. Especially with such great customer service. Thank you so much Ganesh!
