← Merchants

Inpulse

United States

Reviews (4)

★★★★★
Shopify

on Microsoft Clarity: AI Insights · 1 day using the app
★★★★★
Shopify

Great app. And really good service. I just had an issue, reached out, and got a response from the Founder & CEO within an hour! Highly recommend.

on Zigpoll Customer Surveys · 7 months using the app
★★★★★
Shopify

I had another review app before and ended up switcching to Judge.me. It has been a really good experience. I just had an issue with a particular widget showing up how i wanted. They took the time to understand what i needed and did real time troubleshooting to fix it in the background and get what i needed done! That's the kinda service I can appreciate - no lengthy tickets that never get resolved.

on Judge.me Product Reviews App · 5 months using the app
★★★★★
Shopify

I was really excited about Loox at first - it seemed like the perfect fit. The design is clean and it looks great on-site, but once it’s set up, the functionality just isn’t where I expected it to be. It’s not intuitive to manage ongoing review requests, and I couldn't easily see who had received emails or who was still in the queue. For the price, I expected more visibility and control. It’s a good-looking tool, but lacks too many basics to justify the cost long-term.

Developer reply ·

Hi, Thanks for taking the time to leave a review. I'd be happy to clarify this. Review request emails can be managed from the Orders page of your Loox admin. We always aim to make Loox as easy and intuitive as possible, and your input is truly helpful as we continue to improve. I’ve sent you an email with more information on this and to hear more about your thoughts on what would help Loox improve the experience for you. I'll be happy to hear more of your thoughts there.

on Loox ‑ Product Reviews App · 27 days using the app