VRTX BAND
Japan
Reviews (1)
The system is a mess. The app was double installed or something and causes us not able to receive the message from customer. We missed the data /message of the customers. And Tidio customer service looks busy or they simply ask AI to handle the issues (which is not working).
Developer reply ·
We're sorry for the inconvenience you faced. Please note that most likely you have installed two different projects on your website, one with a plugin and another with JavaScript code. Our Team has already updated you via email, so we can help with sorting this out! Your cooperation will be appreciated.