Wil Shrike Art
United Kingdom
Reviews (2)
I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too Hi there — we’re really sorry to hear about this experience. That definitely shouldn’t have happened, and we’d like to make it right. The duplicate charge you mentioned sounds like an unusual sync issue rather than expected app behavior, and our team can help correct it quickly once we have the order details. Please reach out to us directly at info@fortysevenjane.com so we can investigate your specific case. We take this kind of feedback seriously and want to ensure everything is resolved properly.
Used this app for a variety of functions in my website. Their customer support is second to none, just write a brief message in the chat box with your issue and they respond and amend the problem within a couple hours.