TESmart.DE
Germany
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Reviews (3)
Many thanks to Maryna for responding to my questions quickly and actively helping to solve them. I would like to emphasize that she really implemented my ideas. MBC Bundles is a very good application.thank you!
Developer reply ·
Thank you so much for your kind words! 💛 We`re really happy we could help and that we were able to bring your ideas to life, that means a lot to me! 😇 So glad you're enjoying MBC Bundles, and we`re always here if you need anything else. Thanks again for your trust and support!
I’ve been using LoLoyal for my business, and their service is truly top-tier. Every time I contact their support team—day or night—I receive lightning-fast responses with clear, actionable solutions. What sets them apart is their willingness to go above and beyond: they’ve coordinated directly with their developers to resolve my unique issues, tailoring fixes specifically for my needs. This level of dedication, technical expertise, and 24/7 reliability is rare. LoLoyal doesn’t just meet expectations—they exceed them. Highly recommended for any business prioritizing seamless support and custom adaptability.
Developer reply ·
Thank you so much for your amazing feedback and kind words! We're truly grateful for your support and thrilled to hear that our service has made a positive impact on your business. It's always our goal to provide fast, reliable, and personalized support, and we're so glad to know we're meeting—and exceeding—your expectations. If you ever need anything, feel free to reach out anytime. We're always here to help! Best Regards, Cassie | Loloyal Support Team
I must urgently warn everyone against this app – it's a complete disaster. The experience is frustrating, especially when switching to the German language interface, as it forces you to manually reset settings for other languages. Despite shelling out 598 annually for their premium version, the app's deficiencies are painfully evident. The customer support is downright atrocious. I implore you all to steer clear of this app. It's an absolute waste of money and time, and an exercise in sheer disappointment
Developer reply ·
Hi Alexander, This is John and we would like to apologize for any inconvenience causing to your experience We have not received any contact from you since October 25th, 2023. According to the previous conversation, here are some explanations for your concerns: 1. Your default language is German. Transcy has not changed anything on your default store. Could you please give us more information about the issue when switching to the German language? 2. After adding another language as your target language, you will need to translate it via Transcy. We provide a quick action to Translate by AI, then you can modify the translation to be more professional. 3. On the previous conversation, our support team guided you to sync the content and re-translate them, if you had changed the default content. Because we did not changed your manual translation without your permission, so this action was needed. However, I could see that our agent was not giving you the work-around solution to translate the store automatically without managing and storing the translation in-app (and Shopify). At the moment, one of our colleagues is following your case via our support ticket, please allow her to continue the conversation there. Regards, John Transcy by OneCommerce
