LA GROTTA COLLECTIVE
United Kingdom
Reviews (4)
App didn't show on our website initially but the customer service team fixed it in 10 mins. Super responsive and quick to act. Can't wait to continue using this app!
Developer reply ·
Hi LA GROTTA COLLECTIVE, Thank you so much for your kind words! It's truly delighted for us to hear that you have a positive experience in DECO and that you our support team can assist you in time within 10 minutes. We will continue to develop and improve so it can be more time-saving for you and other merchants to resolve the issue if it happens.🥰 Once again, thank you for being one of our beloved merchants! Rossie I DECO team 🌹🌹🌹
App is easy to use and looks great on the website. Had some issues initially due a currency app we had installed on our website but Tarik Selimovic from the team helped me resolve this quickly.
App is fine when working - customer service team is a little slow on responding. would be great if they had a live chat function instead
Developer reply ·
Thank you for the updated review! We have a live chat function that can be accessed by clicking the 'Support' chat button in the bottom right corner of our support site here: support.bundlebuilder.app/hc/en-gb. This will take you through to a support team member when one is available and online. Let us know if there is anything else we can do to get that review to 5* :)
Great app and super customer service team. Have tried other apps but none of them allow of as much control and automation as Loox. Highly Recommend.
