Jala
United States
Reviews (3)
We’ve had such a great experience with this rewards app! It has all the features we needed to get our loyalty program up and running smoothly. The customer service team is absolutely incredible. They went above and beyond to help with setup and answer every question along the way. Highly recommend this app to anyone looking for an easy, reliable rewards solution!
Developer reply ·
Thank you so much. Your recommendation made our day! We’re so happy to hear that Bloy has been everything you needed to launch your loyalty program smoothly. Our team truly enjoyed helping you get set up and it means a lot to know you had such a positive experience. If you ever need support, we’re always here to help! 💙
We have been using Swatch King for several months and love the app. Their team is really responsive and always on top of any issues I may be having. I highly recommend this app for product swatches.
Terrible. Absolute nightmare the last few months we were with them. Cost us thousands of dollars in documented direct losses due to numerous shipping mistakes and lost and/or misplaced inventory on orders for just one account alone. We were assessed chargebacks, fees and losses due to inaccurate carton contents, shipments that were short units, shipments that were over units, late shipments and packages that were missing necessary documents. Numerous emails and calls to them communicating instructions and identifying concerns and issues but they still made repeated mistakes. Repeatedly provided us with inaccurate info regarding shipments and status. Due to inaccurate inventory numbers, we repeatedly asked them to provide us with an inventory report but took them weeks to provide.
Developer reply ·
Thank you for leaving feedback, Jala. We hear you — misplaced or lost inventory is an incredibly frustrating ordeal, and we want to hopefully rectify this issue. Could you please reach out to us at support@shipmonk.com for further discussion? We look forward to hearing from you soon.