ANAABU.CO
Malaysia
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Reviews (3)
Your customer support agent Nadz is very helpful
The FAQ page is easier to setup and user friendly, I want to give 5 stars for this feature. However, if you wish for Live Chat feature you need to take premium package, and Live Chat helpdesk app is not stable on my page. Sometimes i can't even login for one day. I hope the live chat feature can give notification directly to our mobile device as we are not always in front of our desktop and have to open the app everytime. So I'm deleting the live chat feature but still maintaining the FAQ page now.
Developer reply ·
First of all, thank you very much for your feedback as it helps us improve our application and services! We would like to further investigate the issues you have encountered while using our application especially as we have never experienced the problems with login to the app. We have sent you an e-mail requesting a bit more information, so our developer team can take a deeper look. Also, we would like to notify you that our mobile app is in the development and soon should be out for users. Looking forward to hearing from you! HelpCenter support team.
This app helps me a lot! And Tattu & Tina are very helpful in customizing the widget based on my brand. Thank you so much for the superb customer service!
Developer reply ·
We are thanking you for your time and valuable feedback team at ANAABU.CO. 🤗 Please know that it has been an Immense pleasure serving you all through this time and we will try to always handle your work with top care and priority. Using this opportunity I must note that our widgets suit your shop, looking so personalized and special. 😇 Thank you very much again, always be sure that we are here for you in case you need any assistance.
