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The Quirky Mouse, LLC

United States

Reviews (3)

★★★★★
Shopify

Wow - Tanmay was INCREDIBLE and got me back up and running! I installed Trackify this morning (after having a different app installed and getting no help and it was a bit of a disaster) and Tanmay had me up and running within ONE HOUR. It was incredible! Not only that, he taught me about the pixels and how they work properly and the differences between master and collection pixels. I can't recommend Trackify enough, especially Tanmay! Thank you!!!!!!! - Kylie

Developer reply ·

Hi Kylie, Thank you so much for your wonderful feedback! We're thrilled to hear that our team member Tanmay could get you set up so quickly and share helpful insights. Providing fast and knowledgeable support is what we strive for. We’re here if you need anything else and appreciate your recommendation!

on Trackify Facebook Pixel,TikTok · About 2 hours using the app
★★★★★
Shopify

I like the idea of the app - but I can't get anyone to respond to my questions - either via email OR the chat box. I'm having issues with the pixels and no one is answering me! I'm more than happy to update this review if someone could just reach out and help. Thank you for your feedback, and we're sorry to hear about the trouble you've had reaching us! We actually reached out to you but didn’t receive a response. Please feel free to contact us again via email or through the live chat in our app, and we'll be more than happy to assist you with your pixel issues. We value your experience and are here to help resolve any concerns. Looking forward to connecting soon! Best, Pixelfy Team

on Pixelfy: Multi Facebook Pixels · About 22 hours using the app
★★★★★
Shopify

It has taken me a little while to get everything set up - not because it's confusing necessarily, but because there are so many awesome things you can do with the app. I did have some initial issues with the integration with Klaviyo and setting things up on that end. But Bryan (with Rivo) helped me out quickly and even created a "test" account to help to make sure it was working from his end! Thank you so much!

Developer reply ·

Thanks for your patience! We're glad you're enjoying the app's features. Happy to hear our support team could assist you with Klaviyo integration. We're here if you need anything else! - Kevin & Rivo Team

on Rivo: Loyalty Program, Rewards · 2 days using the app