Worth Home Products
United States
Reviews (7)
Unfortunately, FB purchases on our shopify store do not allow for any modification to the sale price. If a customer prefers a discount from a damaged item, or wants to purchase a return label from the original purchase we don't have any options to modify the order. It is very limiting and not a good user experience.
Easy to install. Works as intended. Customer service was easy to reach and helpful.
I was skeptical as to whether my customer would opt in to Route. I have been pleasantly surprised as to how popular this protection option is. Our conversion rate improved and while we have made only a few claims, each claim has been approved in minutes. I am very pleased with Route and highly recommend.
Developer reply ·
Hi there, This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it. Have a great day! Skylar, Customer Support
The team was super responsive and helpful. We have had great results from this up-sell app and needed some support to re-launch.
Developer reply ·
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. -Helixo Support Team
Love the aesthetic of this app and how is easy it is to customize. The only thing I wished for the app to have was storage for public brands logos. Overall, highly recommended!
