CHEF ALI
Dominica
Reviews (5)
Excellent B2B app with outstanding customer support! After testing several wholesale solutions, this has been one of the most complete B2B apps we’ve used. It includes virtually every feature needed for a professional wholesale operation, customer-specific pricing, tiered discounts, quantity breaks, custom price lists, net payment terms, VAT handling, wholesale registration, account approval, and flexible pricing rules. Everything is well thought out and works reliably. The biggest highlight is the customer support. The team is incredibly responsive, knowledgeable, and genuinely willing to help with setup, customization, and resolving questions quickly. Their support alone makes a huge difference. If you’re looking for a complete B2B wholesale solution for Shopify, this app is easy to recommend. Great features, excellent performance, and exceptional support.
Developer reply ·
Hello, We highly appreciate your every word. It is great to know that you had a wonderful experience with our app and service! If you have any concerns, feel free to contact us on Live Chat or support@massyapp.io. Thanks again for your feedback! Best regards, Massy Team.
I’ve been genuinely impressed with C: Mega Menu. The app is efficient, easy to configure, has an affordable subscription plan, and offers an excellent range of features for building professional Shopify navigation. What really stands out is the customer support; they respond quickly, are helpful, and are committed to resolving issues. Everything you need from a mega menu app is here. Highly recommended! Thank you so much for your amazing review! We're delighted to hear you're enjoying C: Mega Menu and found it easy to use, feature-rich, and affordable. Your kind words about our support team mean a lot. Thanks for your recommendation and support!
The app has a lot of potential and the mega menu itself looks good when it’s working, but the experience has been disappointing. I’m dealing with multiple technical issues across desktop and mobile, including Safari compatibility problems, menu flickering on initial page load, disappearing menus while scrolling, and limited mobile menu behavior. I reported all of these in detail, but after more than 12 hours there hasn’t even been a simple acknowledgment or response from support team. No matter how good the features are, customer support is the most important part of any app. Technical issues happen, but leaving customers without any response is frustrating, especially when the app is critical to the storefront navigation. I hope the support team improves their response time because the product has potential, but right now the lack of communication makes it difficult to recommend.
Developer reply ·
Hi there, Thank you very much for taking the time to share your feedback. We're truly sorry to hear about your experience, and we completely understand how frustrating it must have been. Please accept our sincere apologies for the delay in getting back to you. The gap in our response was due to our working hours combined with the time zone difference. While that explains the delay, it certainly doesn't change the experience you had, and we understand why it was disappointing. We're continuously working to improve our support coverage and expand our support hours so we can better assist merchants across different time zones as our resources allow. We value your feedback as it helps us improve our service and response process. If you have any unresolved issues, please reply directly via the in-app chatbox, and we will be happy to help you personally. Thank you for your patience and understanding, and once again, we sincerely apologize for the inconvenience. Best regards, Qikify Support Team
Great subscription app with excellent features and outstanding support! It has everything we need for subscriptions, bundles, payment recovery, and a customer portal that makes managing subscriptions easy. The support team is fantastic, fast, knowledgeable, and always willing to help. Highly recommended for anyone looking to grow their subscription business.
Outstanding Loyalty Platform with Exceptional Support After evaluating multiple loyalty solutions for our business, we chose YOYO Loyalty and have been extremely impressed with both the platform and the support team. The app provides everything we need in a modern loyalty ecosystem: points and rewards, cashback, store credit, VIP tiers, memberships, referrals, wishlists, back-in-stock notifications, price-drop alerts, POS redemption, customizable loyalty pages, and customer engagement tools, all in a single platform. This allowed us to avoid using multiple apps while creating a premium customer experience. What truly sets YOYO apart is their support. A special thank you to Aida, who has been incredibly responsive, knowledgeable, and patient throughout the setup process. She consistently went above and beyond to answer questions, provide guidance, and ensure our loyalty program was configured exactly as needed. We are currently implementing a multi-tier rewards program with personalized membership cards, VIP benefits, referral rewards, and both online and in-store earning and redemption. YOYO provides the flexibility and functionality required to support our current needs while giving us confidence that the platform can scale with our future growth. If you are looking for a comprehensive loyalty solution for Shopify with a dedicated support team behind it, YOYO Loyalty is an excellent choice. Highly recommended.
