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Black Ship Grooming Co.

United States

Reviews (5)

★★★★★
Shopify

Super easy to use and when I did have a question I was able to reach out to Katlyn, Even at a late hour of the night to help me fix a problem that I created. She was quick and got me up and running within just a few minutes. If you need an app for handling options Get this one you wont regret it.

on OPTIS Product Options, Variant · About 2 years using the app
★★★★★
Shopify

This has by far been the best app i've ever installed on Shopify. From the start, tech support answered all my questions not in days but in just a few seconds. If you're thinking of a review app get this one i've tried several of the others costing much more than this one and I'm happy here!

on Judge.me Product Reviews App · About 1 hour using the app
★★★★★
Shopify

I just signed up for this app and was able to talk with Taransh about the app pretty much right after I signed up. He was able to help me with the questions I had and gave me some great guidance on how to use Push Owl. I'm really looking forward to using it and seeing how much it can help my store www.blackshipgroomingco.com improve it's sales! If your thinking about adding this to your store, you really should do it right away!

on Brevo PushOwl: Email,Push,SMS · 9 minutes using the app
★★★★★
Shopify

Stay Far far Far away from this company. First, off nothing that they originally told me about pickups were true. This included the insurance being included in the costs of the shipment and delivery times of two days to Europe (France). Non of this was actually true. The very first shipment I sent with InExpress and DHL, I actually had to call DHL to have my shipment picked up after several days of waiting for the pickup. While arranging the pickup I was told by DHL there wasn't insurance on the package. I ended up paying for that just to get it shipped and the package took well over 19 days to be delivered not the two to three days as promised. I should've just used USPS which was a dollar more than the sending a shipment through InExpress and took only 6 days to be delivered. On top of all the delays for pickup and delivery, DHL dropped the package broke the bottles inside and ruining the entire contents of the shipment. How do I know this, My customer refused the package took photos and sent them to me of the wet exterior of the package. I did get the package back but I should've just had them destroy it. Nothing inside the package was salvageable ($150.00 loss which I insured) Also my customer told me the store owner called him asking him to come to pick up the package. They told him that the DHL delivery dropped the package off the top of his dolly. then he quickly left all packages at the store and left without the signatures as he supposes to do. Now when it came to filing the claim, I talked to InExpress who said they would take care of this and asked me to send them the info. This was sent several times and now the claim is closed by DHL because I didn't send in the forms to DHL. I had actually spoken to DHL to get an update. DHL told me that they couldn't answer me because I wasn't the actual shipper InExpress was and I had to go through InExpress. Save yourself the aggravation and hundreds of dollars, USE USPS, FEDEX or UPS. At least there you can talk to someone and get things resolved. USE InXpress and DHL at your own risk. Feel free to ask me, I have the correspondence.

on InXpress Shipping Rates · About 1 year using the app
★★★★★
Shopify

This is a very simple app to install adjust and use. It does exactly what I need it to do. Can't go wrong and it's free to boot!

on ShipSell: shipping calculator · About 1 month using the app