The August Tree

We've been using Shippo for more than a year. It is pretty straightforward but does not give any leeway for resetting refunded shipments. What was incredibly frustrating was that there is no way to contact support real-time and they do not respond to emails. Update: It turned out that they did not receive my inquiry - and Amanda immediately sorted out my issue. She gave me three workarounds to my problem which I greatly appreciate.

This is the most useful app that I have. The push notifications from PushOwl are the most effective for conversions at my shop. It is also very easy to setup, so much easier than setting up email notifications which hardly get opened anyway. The push notifications are less intrusive to my customers and they are more receptive to returning to my website. Rameez (Customer Support) is extremely helpful and will go out of the way to make sure that everything is working properly, even helping me figure out issues to solve to get more traffic. These guys breathe customer service which makes this app so valuable - they know how to get and keep the customers.

This app says that my products are approved for Google Shopping but when I opened my Google Merchant Account, it has been disapproved. They do not show the same data. I've gone back and forth trying to fix things and this Shopify app keeps saying it's approved and the merchant account keeps saying its not. It is a scary app to use because it makes you think that your products are all okay and showing in Google Shopping but it's not - it looks like a cover-up for a bad job with creating the app.