Flewd

UPDATE: After the original 1-star review was posted (see below), the team did reach out to me and really took care of everything super quickly and with white-glove service. The app itself has been functioning perfectly, so totally worth giving this a shot. I've been in touch with the team and they promise that they've fixed the response time for folks in the future. ORIGINAL REVIEW: Been trying to reach someone at customer service with this app for over 2 weeks and no one ever gets back to us. We've tried the form page and the chat function within in the app. Was super excited based on all of the really great reviews, but this has been the worst app experience we've ever had.

3 reasons you're wasting money with another platform: 1) separate account logins means angry customers and lots of customer service time eaten up - Smartrr is the only one with a single login, GENIUS. 2) Loyalty program for subscribers is the most seamless execution - we haven't had a single question or issue from a customer in 6 months of using this feature. Subscriber LTV continues to grow because of this. 3) Overall UX of the design is actually intuitive and easy for people to use. We almost never get questions on how to update an active subscription because people can figure it out simply on their own. Not the case with other app/platforms out there. Any other platform you're using is not anywhere near as good as this...we've cycled through a couple of these and Smartrr is hands down the best!!!

Duaas is so incredibly helpful in answer all of our hundreds of questions AND wildly helpful during the installation process!!! Excited to get this up and running later this week!!!!