← Merchants

Knot and Spool

United States

Reviews (9)

★★★★★
Shopify

Developer reply ·

❤️

on Matrixify: Data Export Import · Almost 2 years using the app
★★★★★
Shopify

Fast and friendly! The service was so prompt, and everyone was incredibly kind. Absolutely impressed!

Developer reply ·

We're thrilled to hear that our team was able to assist you quickly and that the experience felt warm and friendly. Thank you so much for your lovely review! From BOGOS team with love 💗

on BOGOS: Free Gift Bundle Upsell · 4 days using the app
★★★★★
Shopify

TinySEO was fantastic! Julia was incredibly patient, knowledgeable, and took the time to explain everything clearly. Her expertise and support made a big difference, and I truly appreciate her help. Excellent service—I highly recommend TinySEO!

on Tiny SEO Speed Image Optimizer · 4 months using the app
★★★★★
Shopify

Incredible Support from Berzer – Game-Changer for SEO” Schema Plus for SEO & JSON‑LD has been one of the best app decisions we've made for our Shopify store. The improvements in our structured data and Google visibility were almost immediate. What truly made the experience stand out, though, was the support. Berzer was absolutely incredible—patient, informative, and genuinely helpful. He walked me through everything I needed to know, answered every question clearly, and made what could have been a technical headache feel easy and straightforward. His support alone makes this app worth it. Highly recommend Schema Plus, and huge thanks to Berzer for the world-class service!

on Schema Plus ‑ AI & SEO JSON‑LD · About 1 month using the app
★★★★★
Shopify

Fantastic Support & Easy Setup! Judge.me is an incredible review app for Shopify! The setup process was seamless, thanks to Abraão, who was super helpful and quick to reach out via chat. He guided me through everything, answered my questions promptly, and made sure the app was fully optimized for my store. The features are great, and the customer support is top-notch. Highly recommend this app for anyone looking to streamline their review management!

on Judge.me Product Reviews App · 28 days using the app
★★★★★
Shopify

Grateful for Report Toaster I can’t express enough how thankful I am for George and Report Toaster. For years, I’ve wondered why Shopify’s reporting misses the mark so significantly, but George has provided a solution that has completely changed the game for us. Report Toaster is easy to use, intuitive, and incredibly fast—it makes everything so much simpler. What truly stands out, though, is George himself. His support has been nothing short of phenomenal. Every time I’ve reached out, he’s been kind, responsive, and genuinely helpful. It’s rare to find someone who cares this much and takes the time to ensure everything runs smoothly. I can’t believe we’ve gone this long without using Report Toaster. It’s worth every penny and has been, hands down, the best app experience I’ve ever had. Thank you so much, George—you’ve made a world of difference for us, and I couldn’t be more grateful! Really appreciate the great review and we're pleased we could provide such great value to your business!

on Report Toaster: Custom Reports · 4 months using the app
★★★★★
Shopify

I want to give a huge shoutout to Stella from Notify Me!™ for her incredible help with setting up the pre-order feature! She was so kind, patient, and knowledgeable, walking me through every step of the process in a way that was easy to understand. Her support made something that seemed complicated feel manageable, and I truly appreciate how she went above and beyond to ensure everything was set up perfectly. Stella, you’ve been amazing—thank you for your exceptional service and for making this experience so positive!

Developer reply ·

Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear about Stella's outstanding support. It’s great to know that she was kind, patient, and knowledgeable while helping you set up the pre-order feature. Going above and beyond to make things easy and seamless is exactly what we strive for, and we’re so glad Stella delivered that for you. We’ll be sure to pass along your kind words to her. Thank you for choosing Notify Me!™—we’re here whenever you need us!

on Notify! Back in Stock+Wishlist · About 3 hours using the app
★★★★★
Shopify

Intuitive Shipping has really helped our store manage shipping in a way that works perfectly for us. It’s super easy to customize shipping rates and options to fit what we need, and it’s much more flexible than other apps we’ve tried. What stands out the most, though, is the amazing support team. In my 4 years of using Shopify, I’ve never had such quick and helpful service—honestly, their support is better than Shopify’s own. From the onboarding session to answering any questions we had along the way, they’ve been there every step of the way. It’s made setting everything up so much easier and stress-free. If you're looking for a shipping app that gives you control and has a support team that really cares, I highly recommend Intuitive Shipping.

Developer reply ·

Wow, thank you for the kind words and the recommendation! We appreciate you taking time to share this. It's great to hear that Intuitive Shipping has helped you manage the complexity with your shipping and is giving you the flexibility and control you need. Thank you for the love you've shown for our support team, too! We're so happy that you're getting the help you need when it's needed and that your experience has been stress-free. Please don't hesitate to reach out again should the need arise. We're here to help! Best regards, Ron Anderson Customer Experience Manager

on Intuitive Shipping · Almost 3 years using the app
★★★★★
Shopify

Love it - they are very good at making sure everything works properly - I appreciate them

on PreOrder Globo | Back in Stock · 11 months using the app