SERNcollective

I'm not experiencing the sync issues of other people as most of you don't seem to have set it up with the correct settings per the instructional page using ID and Token. It works fine if you followed the instructions. My issue is with the filtering capabilities of what number is displayed. The difference between Paid and Unpaid is objectively stupid and your team should have more logical reasoning skills than to simply filter on status = Paid or show all, ESPECIALLY since the checkbox is not to "only show paid orders" but rather "show unpaid orders". Deselecting this (i.e. removing Unpaid orders) should not removed partially refunded orders as THESE ARE PAID. It should only remove refunded and unpaid orders as the checkbox implies. There is no option to actually show the desired number as I'm either looking at all orders, including refunded ones, or I'm looking at only paid orders that did not get have a partial refund (all were simply refunding shipping, the order is still paid). This is the work of unskilled labor with no business insight to make the filtering so simplistic and incorrect. Your AI theme section generator could create this better. Ideally there would be more options to filter by the status so we can choose it for ourselves, and even better would be to allow filtering by tags to remove samples and affiliate orders and anything else we don't want to count as "real" orders. As it stands I'm looking at a number that either under or over represents my order volume.

Shout out to Lorenzo for helping me out with with my carousel widget formatting! He made it perfect. I give him 5 stars, but only 4 to the app because it shouldn't require manual customization in the first place. By default, it barely shows 1 line of the reviews and my entire mobile screen (i have a large s23 ultra display) is taken up by just empty space between the review and the slider arrows. It looked so bad and makes no sense. I spent a ton of time on chatgpt getting custom css to fix the formatting to look decent but recently they put the custom css behind a paywall so my widget went back to the terrible default. None of the other "themes" worked either. I tried Focus View and Compact with Pictures but it was just all weird and looked nothing like the sample pics. But I still give it 4 stars because at the end of the day Lorenzo was able to manually fix these terrible defaults, and I'm on the free plan so I can't complain too much. Most of the good features are unavailable to me but I will consider using them on Paid if my sales pick up. The free features will suffice for now, which include emailing customers to review specific products they purchased, and best of all I was able to add a "My Reviews" tab to the Account section. I may have a 5 star experience on the paid plan unless all formatting continues to need manual adjustments because they're so bad by default and where aren't proper adjustments directly within the settings.