Think Academy
United States
Reviews (3)
We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience
Developer reply ·
Hey there, ➾ We sincerely apologize for any confusion or inconvenience you’ve experienced. Upon reviewing your store and our email conversations, we noticed that you had requested a refund. ➾ To clarify, our free plan is available exclusively for Shopify Partner and Development stores, as stated in our app's billing details on the Shopify App Store. Since your store is not registered under a Shopify Partner or Development account, standard billing was applied. We understand that this may have been misunderstood, and we truly regret any frustration this may have caused. ➾ For your reference, here’s a screenshot detailing our pricing structure: https://prnt.sc/ihfrQz6FrN2i ➾ We’d also appreciate it if you could reconsider your review based on this clarification.
Soooo Good Service。
Developer reply ·
Thank you so much for the review! You made our day! We’re glad to hear that you’re enjoying your experience with our app. We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com. Cheers!
Doner is very detailed and helpful.
Developer reply ·
Thank you for your review!