← Merchants

Incrediwear Inc

United States

Reviews (2)

★★★★★
Shopify

We got our bundles ready, tested them a month in advance. We worked with bold support on the issues we were having, and we are satisfied with their customer service. However, on our launch date, there was an error with the app that did not allow the set price of the bundles to go over into the checkout cart. This is one of the biggest campaigns we have launched, and we're told the fix will take a day. Needless to say, we were not pleased with the outcome. Despite Bold's user-friendly setup and superior functionality to other bundle apps; this was a huge disappointment. Customers are furious, confused, and we are having to do several changes to orders being made. This should not have been an issue. Depending on how the issue is fixed; I will update this review... UPDATE: The Bold Customer Support is great. We already knew that. As promised, we said we would update this review depending on how timely our app would be up and running. It was very timely, and customer support made sure to stay in contact with me even in my busy schedule, and not being able to get back to them. The review was raised to four stars for timeliness, and the urgency Bold gave to this issue. We appreciate the efforts of Bold and its team to take care of our needs.

on Bold Bundles ‑ Product Bundles · About 2 months using the app
★★★★★
Shopify

I don't know how anyone can give this app less than 5 stars. If there were 20, I'd give it. Shogun Page Builder has cut my coding time in half and has allowed me to create quality content faster than ever for our web store. The pricing and customer service is worth it too. Very user-friendly.

on Shogun ‑ Landing Page Builder · About 1 month using the app