HULKMAN Direct
China
Reviews (3)
Very good and easy to use. Line by line to teach you how to use! If your Shopify Payments is not on, please consider them.
Developer reply ·
Thank you so much for your kind words! We’re glad to hear you found BUCKS very easy to use and that the step‑by‑step guidance was helpful. Your suggestion about Shopify Payments is also appreciated, it’s a great point for merchants to consider. Feedback like yours motivates us to keep improving and supporting you better. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
Bad APP, Bad service, Bad support! They are all death if you want to get some support, but they alive if they want to ask you pay for money.
Developer reply ·
Hi Jason -- this is Brad -- I wanted to take a minute to apologize here. We previously had a process in place to cancel accounts that had more than 3 monthly invoices unpaid and have been unresponsive to any of our outreach requests. Based on our private communications between us, we've already adjusted this process internally to prevent from happening again in the future. We should have handled this better and have refunded/credited you with 6 months for the trouble. Thank you for giving us an opportunity to improve. Brad
This app is awesome, their support team is excellent. Every Shopify store owner should install this app to replace the default drawer cart in their store. This app helps a lot in generate more sales and provide a better shopping experience.
