Pools Surplus Stores

Proceed with caution before using this app! We used this for several years to manage stock syncing between eBay and Shopify. It worked OK most of the time - there were occasional glitches but we put up with it. Support was helpful although despite responding quickly it often seemed like they were clutching at straws trying to solve issues, which I expect contained a fair bit of guess work on their part. The main issue came when some kind of glitch in their system sent a mass 'end listing' command to all of our several thousand ebay listings - deleting almost 10yrs worth of history and data on some of them. They then restored the listings but also added bizarre incorrect stock levels to items and re-listed things we'd deleted months ago due to being out of stock resulting in mass over-selling. When the items weren't over-selling, they were continuing to 'mass end' each evening at 7pm. I simply could not trust them any more so have uninstalled the app and found a different provider. Our listings are now no-longer ending at 7pm each evening... I would have had a bit more respect for them as a company if they had taken ownership of this issue rather than deny all knowledge of it being anything to do with them.