Forest Homes
Portugal
Reviews (2)
So far, my experience with this app has been smooth. I still have to test it for a few more days to see if it performs as expected. However, sometimes there are some issues like, occasionally telling customers available products are unavailable or not found in the inventory, recommending products that are not necessarily our best sellers, or not answering to questions when prompted. Additionally, I feel that the order status answer is a bit limited because it could retrieve the estimated shipping times from the product pages but it doesn't. The value is also a bit higher than other available options, so one needs to see their options and decide :)
Developer reply ·
Forest Homes, we’re grateful for your detailed review! 😊 Your insights help us grow, and we’ll take your concerns seriously. Thanks for trusting us! 💚
The app has been blocking locations that shouldn't be blocking for I don't know how long, because I just realized today, and I have lost potential customers due to this. I can't even access the settings to correct it! It's quite disappointing and frustrating. Please help fix this issue.
Developer reply ·
Hello there, We are truly sorry to hear about the issues you've been experiencing with the Blockify - Fraud IP Blocker app. We sincerely apologize for any inconvenience this may have caused and understand how frustrating it can be. Your feedback is extremely valuable to us, and we take your concerns seriously. We would like to investigate this matter further to ensure that your issue is resolved promptly. To assist you better, could you please reinstall our app and provide us with more specific details about the locations that have been mistakenly blocked? This will help us identify the root cause of the problem and take the necessary steps to rectify it. We have reached out to you via email so that we can work together to resolve this issue and ensure you have a seamless experience with the Blockify app. Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to make things right for you. Thank you for using Blockify, and we look forward to hearing from you. Best regards, Kaylee
