SmartBot: Leading AI Chatbot
by BestChat · launched
View in Shopify App Store ↗Reviews (452)
That the bot helps to answer questions the customer may have about the products or the site. They do a good job answering questions. You have to make sure that the bot works and it is a good way to help you improve your store.
Efficace et rassurant
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BROCK paris, your kind words inspire us! 🙌 Happy SmartBot meets your expectations. We appreciate your trust and will keep improving!
Just incredible! Easy to install, and it will make life easier!
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Dear The Collective, thank you for your amazing feedback! 😊 We’re thrilled our product makes life easier for you!
SmartBot has been a great addition to our SSBC-USA Shopify store. We were looking for more than just a basic chatbot—we wanted something that could actually help customers with product questions, guide them toward the right products, and support the sales process 24/7. The biggest value for us has been the amount of pre-sale engagement. Customers are actively using SmartBot to ask product and fitment-related questions before purchasing, which gives us another opportunity to capture buyers who may otherwise leave the site without contacting us. Setup was straightforward, and the ability to add our own product knowledge, policies, FAQs, and company-specific instructions has made the responses much more relevant to our business. We’re still continuing to optimize the knowledge base, but we’ve already seen conversations that demonstrate SmartBot can assist customers through the buying process and recommend products. For a business with a technical product catalog where customers often need reassurance before purchasing, SmartBot has been a valuable tool and has real potential to contribute directly to conversions.
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Hi SSBC-USA, thank you for your detailed and positive feedback! 😊 We’re thrilled SmartBot supports your sales and enhances customer engagement so well.
seems to work ok
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Hi TK Star Cables, thank you for your honest feedback! 😊 We truly appreciate you choosing us and will keep improving for you.
chiar ajuta, a vandut din primele zile un produs prin recomandarea lui.
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Dear EHILF SWISS, thanks for sharing your great experience! 💙 We value your support and will keep improving SmartBot to help your success.
Love this!!
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Dear E&M25Onlinestore, thank you so much! ❤️ We're thrilled you love it and appreciate your support!
en cours d'utilisation. a
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Dear MDF MAILLOT DE FOOT, thank you for choosing us! 😊 We’re glad you’re using the product and hope it continues to serve you well.
so fair its going good easy to navigate and easy to strat as promised and relalh good for strating form nothing
uygulamayı beğendim. fiyatı biraz daha uygun olsa burada ki şampiyon uygulama diyebilirim
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Respected sineklikhane.com, thanks for loving the app! We hear your concerns about pricing and will thoughtfully take them into account.
Thanks for your help
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Hi USA Guns And Gear, thank you for your kind words! 😊 We’re happy to help and look forward to continuing to support you!
Super begeistert!
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Dear Auto, thanks for your wonderful review! 💙 We appreciate your trust and will continue to work hard for you!
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Hi Elite Hockey,Your satisfaction is our priority.😊
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Dear Beat Packs,We value your endorsement.💖
Easy setup and advanced interface. The support team is fantastic and helpful. I'm very satisfied so far. You're definitely in the right place.
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Hi Melo Wholesale,Thank you for your feedback and support. We truly appreciate it.👍
Great app with really impressive support! SmartBot works smoothly, looks clean and professional, and was very easy to integrate into my Shopify store. The customization options are great and it creates a much better customer experience. What really stands out is the support team. Super fast responses, incredibly friendly, and genuinely helpful.
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Dear CleanCore Nutrition, thank you for choosing our service! We’re thrilled you love SmartBot’s smooth performance and outstanding support. Looking forward to supporting you! 😊
Me está gustando mucho el SmartBot, es intuitivo, pero me gustaría meterle más informacíon, para que aconseje mejor a nuestros clientes. En general la prueba está siendo positiva.
Developer reply ·
Dear Oxum Sport, thank you for choosing our service! We’re glad you find SmartBot intuitive 😊 and appreciate your desire to add more info. We’ll keep improving to support you better!
SmartBot has been very helpful so far. The conversations feel natural, and it handles customer questions clearly and professionally. I like that it keeps the conversation going instead of giving short robotic answers. It explained promotions correctly, responded politely when the customer said the product was too expensive, and even asked follow-up questions to be more helpful. Overall, it makes customer support feel smoother and more engaging.
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Respected CulinaryProfis, your feedback is very important. We’re glad SmartBot handles queries clearly 🌟 and keeps conversations helpful. We’ll continue improving for you!
This app is absolutely seamless in terms onboarding and automatically learns all pages, policies, FAQs and products etc on your store whereas other apps may take longer to teach it and create FAQs etc or even 'workflows' and a lot more setup time. I've only been using it for 3-4 days but I haven't seen any customers interact with it yet at all and I have fairly decent daily traffic. And no measureable benefit and I've got it turned on on all pages on my store. And for me increasing conversions, upsells plus providing a customer contact point for issues would be the main objectives and I'm seeing nothing from that yet but maybe too early to tell
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Dear Rover Rituals, thank you for choosing our service! We appreciate your detailed feedback and understand your concerns. We’ll continue working to help improve customer interaction and conversions.
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Hi Bounty Premium – Compléments pour chiens, we appreciate you taking the time to leave us a 5-star review! Looking forward to continuing to support you.🌟
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Dear Laboratoire - Infirmière en affaires, thanks for the perfect rating! We’re glad you’re happy with our service and hope to assist you again soon.
We are satisfied with the performance of the app. It also has a range of plans priced in accordance to your needs and budget.
Developer reply ·
Respected The Craft Drinks Store, your feedback is very important. We’re happy the app meets your needs and offers suitable pricing. We’ll continue improving for you!
Just started to use SmartBot and so far it is looking very promising. So many functionalities and a great looking chat bot.
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Dear Lifestyle Travel Trading, thank you for choosing our service! We’re excited SmartBot is looking promising and appreciate your positive feedback. Looking forward to supporting you!
vlot en handig
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Dear Bricks&Broks, thank you for your trust and kind words! We appreciate your support and will continue enhancing SmartBot for you. 🙏
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Hi Space Resource Technologies, We value your endorsement.
Very nice and simple to use app which saves time for customer support
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Dear Maison Villard, thank you for choosing our service! We’re glad SmartBot is simple to use and saves you time on customer support. Looking forward to supporting you!
Great app
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Hello,Hypergrind Coffee ,We're thrilled with your feedback.😊
Le bot est super il gere mes client et mes produit ! JE CONSEILLE !
works smoothly and learns your product line instantly.
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Dear Oasis Wine Cellars, thank you for choosing our service! We’re glad SmartBot works smoothly and quickly learns your products. Looking forward to supporting your success!
El bot es muy fácil de configurar, las opciones de personalización son suficientemente buenas, aún estamos haciendo pruebas con nuestra propia información pero por ahora va muy bien. La sincronización es extremadamente rápida. Hemos probado otros bots y esta es muy buena opción.
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Dear nexbuy, thank you for choosing our service! We’re glad you find SmartBot easy to set up and appreciate your kind words about customization and speed. Looking forward to supporting you!
Topissime
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Hi Topissime,We're thrilled with your feedback.
Intuitive and easy, simple installation. This product knows my business as well as I do immediately.
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Dear Australian Bush Spices, thank you for your trust and kind words! We appreciate your support and will keep improving SmartBot for you.
Easy to setup with flexibility, able to answer customers' questions with sales perspective.
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Respected KEF-staging-US, your feedback is very valuable. We’re happy SmartBot meets your needs and will keep improving for you! 🌟
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Hi Convenient store, Thank you for the 5-star rating.
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Hi Alva Lifestyle,Thank you for choosing us.💖
smartbot is a great chatbot even with the free plan it is amazing with its unlimited chats.
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Hi Helmet Hub,Your feedback is like a sunshine on a cloudy day! ☀️
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Hi Scalise Family Sheep Farm,Your feedback truly brightens our day! 😊
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Hi Jamaica Hardware & Paints,Thank you for choosing us.💖
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Hi Ayurvedic Wellness Products for Men’s Vitality | Kamour,Your satisfaction is our priority.
ist sehr beindrückend.
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Dear Globus Camper GmbH, thank you for choosing our service! We’re delighted you find SmartBot impressive and look forward to supporting you further!
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Hello Frances, Thanks for the stellar review.
This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.
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Dear myabdlsupplies, thank you for choosing our service! We’re glad you find SmartBot helpful and appreciate your feedback on fine-tuning answers. We’ll keep improving!
OMG , its amazing
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Hi DA SENSORY,Your support means a lot to us.
nice!
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Hi MECATO.SHOP,Thanks for the stellar review.
I like the app so far. I'm on the free version. which is fine for now, at least until there is enough bot-learning and the appropriate knowledge base has been iterated and refined for great output from the Smartbot.
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Dear Kegerator Online, thank you for your trust and support! We value your feedback and will work hard to ensure SmartBot delivers great results soon.
Incroyable
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Dear Modus Horlogerie, thank you for choosing our service! We’re thrilled you find SmartBot incredible. Looking forward to continuing to support you! 😊
this is awesome app. should Definity give it a try
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Dear Bombay Surgical Co., thank you for your trust and kind words! We appreciate your support and will keep enhancing the app for you. 🙏
cela a l'air pas mal après 1 heure d'utilisation. Il manque à mon avis des outils pour mieux personnaliser le bot tant sur le ton de dialogue que sur l'apprentissage. Le suivi de colis ne fonctionne pas malgré les bonnes informations saisies. Enfin il serait aussi bien de passer la main à un agent humain lorsque le client le demande et pour cela il faut programmer des heures d'ouvertures. Nous utilisons smartbot depuis presque 12 mois. Si au début cela était convainquant, le conseil produit est très très approximatif voir faux. Nous l'alimentons régulièrement et malgré cela le conseil est mauvais. Nous sommes déçus et nous regardons pour changer
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Dear Oscar et Plume, Thank you for your thoughtful feedback. We're glad you find our app promising. Your suggestions are valuable, and we’ll consider them seriously. 🌟😊
excellent facile pas de casse tête
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Hi Respected LA CLE INFORMATIQUE, your feedback is very valuable. We’re glad the app makes things simple for you and will keep working hard to improve! 🌟
Tot nu toe ziet er alles geweldig uit en is het makkelijk installeren en beheren. We gaan zien hoe goed deze bot onze klant vragen kan beantwoorden.
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Dear SpirePets, thank you for choosing our service! We’re glad installation was easy and hope the bot exceeds your expectations. Looking forward to your continued success! 😊
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Hi StoffEchsen.de,Thank you for your feedback and support. We truly appreciate it.👍
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Hi doğaşık Fidan,Your feedback is like a sunshine on a cloudy day! ☀️
Love how even with the free plan the chats are still unlimited. The app is straightforward and easy to use. I recommend.
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Dear velvet vial, thank you for your support and kind words! We will continue working hard to provide you with excellent service.
It does a surprisingly good job and you can train it when it makes a mistake.
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Dear Countryman Coatings, thank you for choosing our service! We are glad SmartBot meets your expectations and that training enhances its accuracy.
One of the best free chat apps on here with a massive suite of features that don't require additional payment as well as a free trial with no need to input payment details
Developer reply ·
Hi HoldIt Gym Bag, thank you for your wonderful feedback! We’re happy you appreciate the free features and trial. Your support means a lot to us.
Very easy to setup and very good responsses from the bot
Developer reply ·
Dear QuantumRife, thanks for sharing your experience. We value your feedback and will keep working to provide the best service.
