Chemical Guys
United Kingdom
Reviews (11)
A very good app that is easy to install and configure. The JSON import and export functionality is particularly useful. However, the mobile optimisation needs improvement. There is no option to preview the menu on mobile, only desktop. Advanced CSS changes are also not reflected in the preview, so the only way to check CSS customisations is to publish them to a draft theme.
This looks like a great App, just started with it and time excited. The chat service is Great and Frank has been amazing. Thank you Frank.
Useful app. It works well at detecting and removing duplicate images of the same size. However, it doesn’t seem to scan or compare images of different sizes. For context, we’ve recently upgraded all our product images from 1000px to 2000px, so we now have a lot of old images we need to clear out. This app has done a good job of picking up images that are the same size and are a duplicate, which is great. It's almost there. The email notification is currently sent from a @gmail.com email address which isn't the most professional looking. Maybe tie in your domain OptimizeHub instead so it looks legitimate.
Developer reply ·
Hi Chemical Guys, Thanks for your feedback! Our app does normalize images to the same dimensions before comparing, so most duplicates can be caught. In cases where resolution differences are large (e.g., 1000px vs 2000px), some may be missed — we’re improving this to handle resized images better. Also, we’ll soon switch email notifications to our OptimizeHub domain for a more professional look. We really appreciate your suggestions!
Very easy to set up and use compared to other apps. Completely transformed the checkout experience. Very good! EDIT: Technical support have been very useful in integrating some code into the cart app so it works with our CRM. They have however changed the pricing of the app so it's no longer free...
Limited customisation, no custom CSS, form submissions are permanent and no way to delete. Cannot customise email sent, very limited options such as changing the colour of the button and text. Appears to have good connectivity with Shopify, customer metaobjects etc. Field validation would also be handy for things like VAT numbers etc
Fantastic app! It looks great on our product pages and really helps show our products in action. As others have noted, the back-end UI could use some refinement. It's nearly there but can be frustrating to use at times. For instance, being able to click a product in the library and jump straight to it for adding more videos would be a big improvement.
The app looks promising, but unfortunately it didn’t function correctly upon setup. We’re using Shopify’s latest Refresh theme with no third-party cart apps or custom code, so compatibility shouldn't have been an issue. Support responded after a few hours, advising a two-working-day timeframe for resolution. In the meantime, we found an alternative app that was installed, configured, and working perfectly within 15 minutes.
Developer reply ·
Thank you for your review, as a free App - we currently only support the most used themes out there. But we are working towards making more themes compatible every day. I am sure if you give us a shot in the future, you won't be disappointed.
Installs a theme without asking you, seemed to have broken some things, overwritten readmes within theme files, etc, we had to revert to using a previous version of a theme Be careful using this app on a customized Shopify site with code edits etc. You'll probably be okay with a stock theme/ new store. EDIT: As noted by Avada below, the “addition of a lightweight include snippet” appears to use logic that searches for files like theme.liquid or index.liquid. In our case, we had a file named theme.liquid.readme containing critical documentation for custom code changes. Unfortunately, this file was overwritten by Avada, which led us to uninstall the app and share our experience in a review to help inform other users with custom code setups.
Developer reply ·
Thank you for sharing your experience, and we’re truly sorry for any confusion or disruption you may have encountered. We'd like to clarify a few important points for transparency, especially for other merchants who may be concerned. 1. Regarding the theme installation Our app does not install any new theme from the Shopify Theme Store. The theme named “Avada Assets – DO NOT REMOVE” is automatically created solely to store your original images, so you can revert to them at any time after using the image optimization feature. This theme is never published or activated on your store. It has no impact on your storefront or live theme, and it can be safely left in your theme list without concern. You can find more details in our help center: https://docs.avada.io/seo-suite-help-center/faqs#what-is-avada-assets-do-not-remove 2. Regarding code changes According to our internal logs, your store only installed the app and performed an SEO checklist rescan — no other features were used. Additionally, since your account was on the Free plan, the majority of advanced features that could make impactful changes to your theme were not accessible at all. Our development team also confirmed that the app does not alter custom code or README files. The only action taken upon install is the addition of a lightweight include snippet, which does not interfere with your theme’s structure or custom logic. We genuinely believe this may have been a misunderstanding or an unrelated issue that happened to coincide with the app installation. That said, we take all feedback seriously and are more than happy to investigate further if you can provide any documentation or specifics about what changed. 3. Note on theme compatibility Our app is compatible with customized themes, not just stock themes or new stores. Many of our users run highly customized Shopify sites with a wide variety of themes, and the app works well for them. If there’s ever any difficulty during setup or integration, our technical support team is always available to assist. If you’re open to it, we’d love the opportunity to support you directly and ensure everything is working as expected. Our team is always here to help.
The app is very useful, but the chat function gets in the way. There's a constant popup prompting me to use it, which quickly becomes quite annoying. I appreciate having the option to use chat, but I don't need to be reminded every time I open the app. Support suggested zooming out as a fix, which isn't particularly helpful.
Developer reply ·
Hello there, Thank you for sharing your thoughts with us. We truly appreciate your feedback regarding the chat function in our app. I understand how the constant pop-up reminders can be frustrating, and I apologize for any inconvenience this has caused you. We strive to create a user-friendly experience, and your input is invaluable in helping us improve. I can see how the suggestion to zoom out may not fully address your concerns, and I appreciate your patience as we work to find a better solution. Please know that your feedback will be taken into consideration as we continue to enhance our app. If you have any further suggestions or need assistance, don’t hesitate to reach out. We’re here to help! Thank you for your understanding and support. All the Best, SEOAnt Support Team of Channelwill
Great app, allows CSV import which is very handy. The support team is helpful too!
Not Free. After installing, there is a limitation of only sending 50 emails a month. Would appreciate it if costs were displayed upfront. Hi, We understand your concerns, but as per Shopify if the app is free to install, we cannot add plans even though we have added our plans and pricing link on this page if you have checked. We appreciate your feedback, and we will definitely find a solution for your inconvenience, Let us know if you need any help with setup, we are here to help you.
