sewing.school
United States
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Reviews (3)
UPDATE: Is there a way to block the spammers from Nigeria? I've had 4 in four days... seems that telling them to F*** OFF and GO AWAY and TAKE ME OFF YOUR LIST doesn't work on them!!!! I'm not going to hit you with lower stars, because it does do what it's supposed to do... It's an AWESOME app... the customers love it. And I like the way it can come into my cell phone and I can respond quickly and personally. The customers rave over that. The ONLY thing is that we do own two Shopify Stores and we can't figure out how to have both of them come in to my phone. While my son runs the other store, it's *me* the customers are used to dealing with - so I want to be the one answering the questions. The glory of this app is NOT having to go log in to see if anything is there a few times a day - so this not being able to have multiple stores come in to the app is a problem. IF you add the multiple stores, please make sure that we can see where the message is coming from when the customer sends one. THanks so much.
Developer reply ·
Hello, there. Thank you for sharing your review with us. I understand you have some problem customers you are looking to block from your Shopify Inbox. Our latest update includes the option to block certain users and conversations. In a problematic chat box, simply click on the exclamation point in the top right-hand corner. As for using the app with two different stores, they can easily be switched between via the Shopify Mobile app. If using this method, you can view the messages related to each store in your Apps > Shopify Inbox section. If I am missing a particular pain point here, please feel free to elaborate on it so we can include your feedback for consideration. Connect with us via this direct link: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
Don't ya just love this whole app system on Shopify? Things are AMAZING - until they're not. I had a different program "break" last week - that killed my sales for 24 hours. I have used this calendar for a year on www.sewing.school - and it's been FABULOUS. My people love it. Until today. I spent 10 hours (on a Sunday) working on the calendar for the next 3 months. It was GORGEOUS - I edited some things, changed some colors, added 15 new items (which also means adding 15 products and 15 courses that all need to play nice together with the Calendar link) ... I BUILT A THING OF BEAUTY YESTERDAY. I put out emails, posted in social media - basically went out to promote to about 50,000 people.... and then.... Then today, BOOOOM. Everything I touched yesterday is GONE! Including edits on existing entries. I reached out to support. Crickets so far. I'm sooooo beyond bummed. And before anyone asks... yes... I saved my work many dozens of times yesterday. It looked good last night. Waiting to hear back. Hello Sally, Thank you for your feedback about our Event Calendar app! We are deeply sorry to hear that you've encountered such an issue, and we totally understand how frustrating this situation might be. We value each of our customers, and your time is really important to us. Please accept our apologies for all the trouble. As we can see, our Support Team representative already reached out to you and provided the necessary assistance. In case you need any further help, please write to us back, we will be delighted to address your concerns. Thank you for sticking with us! Sincerely yours,
OMG!!!! I wish I could give this thing 50 stars!!!! I've got about 20 apps running and I've never been so excited about a feature on my site!!!! Right off the bat this morning, I went to check out the dashboard for the first time - and only found ugliness! Unreal... start off on a Monday - to answer a really nasty customer - and gotta admit, that SUCKED... (can't make everyone happy) .... BUT THEN... I found about 30 reviews that were added by our AWESOME CUSTOMERS - and they make up 999 out of 1000 members. So here's what I personally think: It's GREAT being able to show the good, the bad and the super nasty ugly. It gives us a chance to show what we have done for them and how much we appreciate them. We get a chance to show our personality to everyone shopping the site! And... we get to shine a light on the crappy customers too! (Our good people - which is almost everyone - will rise up with those 5 stars.) Woooooo hoooooo.... this is just so awesome!!!!! Many thanks!!!! Sally at www.sewing.school PS... I think this is the first review I've ever left... and been working to build my site for about a year!!!! THANK YOU - THANK YOU - THANK YOU