Belenora
Cyprus
Reviews (4)
I used the app for about 5 min. They couldn't provide shipping times and prices and asked me to speak to the supplier (in my case aliexpress). So i uninstalled and moved to another supplier. Ever since every month Autods is charging me for the plan i selected even though the app is uninstalled... Ive sent multiple emails to them to which they dont reply. I unsubscribed from their emails and they keep bombarding me with promos. Really bad app , I wouldn't recommend it to anyone!
Developer reply ·
Hi Belenora, Thank you for your feedback. We’re glad we had the chance to connect directly and fully review your case. Our Voice of the Customer & Customer Support QA Manager addressed your concerns in detail, explained the attempts of charges, and provided a resolution. While we understand your initial frustration, we want to reassure others that we take such matters seriously and always strive to resolve them quickly and fairly. Should you need anything further, we remain at your disposal. The AutoDS Team
Misleading, the FREE plan states "Display unlimited reviews per product" yet in reality it only allows 10 reviews per product
Developer reply ·
Hello, We want to sincerely apologize for any confusion or frustration regarding our pricing. Your feedback is very important to us, and we truly appreciate you taking the time to share your thoughts. We understand that clear and transparent communication is key, and we’re committed to improving in this area. We have already reached out to you directly via email to provide more detailed context and clarification about how our pricing works. We kindly ask that you please reply to our message so we can better understand your concerns and address them thoroughly. Our goal is to ensure you have the best possible experience with our app, and we’re dedicated to working with you to make that happen. Thank you for your patience and for giving us the opportunity to improve.
