Aloft Hobbies

The best shipping app I have ever used. I have been running ecommerce for over a decade and tried many different solutions, but this is the only one that has worked really well, has a lot of flexibility and gets accurate shipping quotes. Our USPS quotes are exact to the penny. Once you understand how to set everything up, it is a breeze. We have ours setup for free shipping on some products once the cart value hits a certain level, other products can never ship free due to their size, we have special handling for international orders, etc. But the life saver is knowning how many products will fit in a given box size. We have about 2000 skus and 30 different box sizes for our normal shipping. We sell things that are tiny, and some things that are too large for USPS. This app handles them all easily. Service from the company has been great when needed, but we have not needed much. Mostly just nice to ask them a quick question now and then. If you ship a range of products, then you need this app. It will take a while to setup all of your data, but it is well worth it.

We switched over from Stamped reviews for a number of reasons. Stamped used to be a very good option, but over the years they have really changed and their service was no longer working well, but their prices were going up and up. Recently while looking for a wishlist app I found this company and was very impressed with both the service and technical support. Lets say I was eager to switch over our reviews also. Like many shops, we had a ton of customer reviews and photos we wanted to keep when we swapped apps. I wish this was a straight forward process, but it never is. (Had the same issue when we switched over to Shopify from another platform.) But working with the Rivyo team was great. The issues were related to the data our old app was supplying. After a lot of back and forth with Stamped we finally had most of our reviews in a usable format and the Rivyo team were able to import them. Woo hoo! I also needed to have the team makes some changes for our site, and they were super fast and very professional. In conclusion we are very pleased with this team and this app. Our customer's are once again sending in reviews of their purchases and that is the most important bit. Oh yeah, and this app costs a fraction of what Stamped was charging and our customers were no longer leaving product reviews with Stamped. I think that tells you a lot.

Had the app for a while now. We charge 2% and have a little over 70% acceptance rate. A few little bug in the software but they seem eager to fix them. While the service fee is kind of high for this program, it pays for itself in about 2 days for us. It really makes it much easier for us and our customers when a shipping issue should occur. I'd say this is a win for everyone. I only found this after FedEx ground lost one of our largest shipments ever, and then declined the claim. (Never let them take a package without scanning it!!) UPDATE: June 21, 23 - The developer continues to improve their app and am happy to report that is works even better now. Very pleased and I think our customers are happy too. UPS recently lost a $700 shipment, but they failed to scan it, so left us holding the bill. (never let a shipping company tack anything without scanning!)Thanks UPS, but our customer had paid for the shipping protection, and it was an easy decision to replace the order for our customer thanks to this app. Income from the app makes it easy to make these decisions and keep our customers happy. Highly recommended!

Worked with Jigs to fine tune some style settings for our dark theme. Wonderful to work with. Fast and accurate! Other companies have taken days to make these sorts of small changes, Jigs had it done in minutes via the chat window. All seems to be working much better than our older app we had been using. Very pleased! Great price, great functionality and great service. Will be switching to their product reviews app next.

Seems to be working. I set up things on google side first, and had no issues connecting to it from this app. Will see how it does.

Worked with Dean to move from Zoey (Magento) to Shopify. This is a large change for us, but Dean was great to work with. We imported about 2500 products, our navigation, customer base and invoices. Very professional and worked quick. He listened to us and did everything we asked. I can't tell you how refreshing it is to have this level of from a third party. Fully recommend them. Switching to Shopify was a large job for us, so finding good help like this was critical. Very pleased.

Very pleased! Coming from Magento, we use "grouped products" for a number of items and Shopify just does not offer this in the core. This app is as close as I was able to replicate this functionality. We needed some help and support was great. Despite a negative review here that claims this app will not work with AJAX carts, I was able to share the AJAX codes from my theme with Dmitry and he was able to easily add the code needed to get our cart working great with this app!! Yeah! They also customized their design to work with our dark theme. PERFECT. Very pleased. I hope in the future they will add the ability to make suggestions for the quantities that customers can use, or modify to meet their needs. This would allow us to make qty suggestions to our customers and they have the freedom to reduce or grow the quantity based on their particular needs. This is very handy when suggesting additional items that go with the main product.