CobraHead
United States
Reviews (3)
Highly responsive customer service. Aaron, the customer service agent I was working with, even reached back out several days later to follow up with us when I had inadvertently let the issue slide. Aaron following up unprompted days later is exactly the kind of ownership we want our team to take. We will be sure to pass along your kind words to him!
We had previously worked with Grommet prior to our website migration to Shopify, and now the experience has improved. So far, the integration is working very smoothly, and our products are being introduced to many new engaged shoppers.
We have a small product line, but some items are bulky, and our shipping scenarios can get complicated. Nik from Calcurates was very patient while working with us to ensure our customers see accurate costs. We're pleased we chose to work with them.
Developer reply ·
Thank you for reviewing us! :) We were were happy to help you with the shipping rates setup and to make it work as expected.