← Merchants

Brightberry

Australia

Reviews (9)

★★★★★
Shopify

Blockify solved a persistent card testing fraud problem on my store. They diagnosed the cause, explained it clearly, and fixed it without me having to chase them. Tracy, Vincent and Ben were all helpful, friendly and patient. Solid app, great support team.

Developer reply ·

Thank you so much for sharing this 😊🛡️ We are really glad to hear that Blockify Fraud Filter, Blocker could help you resolve that persistent card testing issue and take the pressure off your side. That is exactly the kind of problem we aim to solve 💪✨ Tracy, Vincent, and Ben will be very happy to know their support made a difference. Clear explanations and proactive help are what we always strive for 💙 If you ever need anything else or want to strengthen your protection even further, we are always here 🤝🚀

on Blockify Fraud Filter, Blocker · 13 days using the app
★★★★★
Shopify

I’ve been using the Simprosys app for a couple of years now and have been very happy with both the functionality and the support. Their team is not only fast to respond but also genuinely helpful when things get complicated. I recently had a mix up with some of my feeds, and Nehal took the time to fix everything and clearly explain how it all works so I could understand it properly. That level of support makes a big difference. Highly recommend this app to anyone managing Google Shopping feeds.

on Simprosys Google Shopping Feed · About 3 years using the app
★★★★★
Shopify

Amazing app and great support I can’t thank the team enough for their incredible help and support. From day one, Harsh went above and beyond. He even jumped on a call with me and patiently explained everything I had questions about. But the main reason I’m writing this review is to highlight their amazing support with custom coding for one particular product. A special shoutout to Asif and Ishan, who handled the custom script and code changes; amazing job, guys. It hasn’t been long since I started using this app, but I already love how easy it is to use and how great it looks on my product pages. I especially like that you can add free gifts or add-ons directly on the product page with multipacks. And the fact that you can display images for bundle options is something I haven’t seen in any other app. Overall, I’m really happy with both the app and the support team. I highly recommend it.

on Fly Upsell & Cross Sell · 16 days using the app
★★★★★
Shopify

Works great for our shop, and the support team is very helpful and responsive (though I only needed them once). Would recommend the app.

Developer reply ·

Thanks so much for taking the time to leave us a review! We're glad to hear that our app is working great for your shop. It's good to know that our support team was helpful and responsive when you needed them. We aim to provide excellent service, even if it's just once! We truly appreciate your recommendation!

on Geolocation & Markets—Selecty · 12 months using the app
★★★★★
Shopify

I’ve been using Monster Cart App for a couple of months now, and I have no hesitation in recommending them. The functionality is excellent, and the app is easy to set up and customise. At first, I was hesitant to try it because I wasn’t sure about the cart design, but that concern was totally unjustified, as you can customise it to look exactly how you want. What also stands out is the amazing support team. They’re friendly, responsive, and always willing to help, which makes a huge difference.

on Monster Cart Upsell+ Free Gift · 4 months using the app
★★★★★
Shopify

Great app with amazing support! I chose Slide Cart for its professional look that isn't too playful. I'm really impressed with their support team - they respond quickly, are very friendly, and helped me with customisations not available in the settings by modifying the code. I highly recommend this app!

on Amp Slide Cart Upsell Drawer · About 2 months using the app
★★★★★
Shopify

I have been using this app for several months, mostly the Frequently Bought Together feature. The app is great, but I had an issue with fonts not matching my shop fonts. I reached out to the team, and Veena solved the issue with no problems in under 10 minutes. I really appreciated that, and it makes me confident to continue using the app, knowing the support is right there when I need it (without the need to wait for someone to get back to me after several hours or even days - like with some other apps).

Developer reply ·

Your 5-star review holds significant importance for our entire team. We are excited to hear that you had a positive experience with us. We eagerly anticipate the opportunity to welcome you back in the near future, where we can once again exceed your expectations. Your continued support is invaluable to us, and we look forward to serving you with the same level of dedication and excellence on your next visit.

on Upsell & Cross Sell — Selleasy · Over 1 year using the app
★★★★★
Shopify

I only started using this app about two weeks ago. I switched from Stamped.io because of the inclusions. So far, I am happy with the app, and the support is excellent. I have needed help three times already with some issues and correct settings, and they solved the problem in no time. I like that they are available on the live chat so that they can help you straight away. Would recommend.

on Judge.me Product Reviews App · 14 days using the app
★★★★★
Shopify

I like this app, as it does what it says. Easy to set up and understand. The support is excellent. I had two questions/issues so far, and they solved it quickly and with no complications.

on Stamped Reviews & Loyalty · 5 months using the app