Style Dots
United States
Reviews (2)
I'm giving 5 stars to Jai, my customer service rep today. And 3 stars to Automizely. Jai was wonderful; he answered my questions quickly and helped me understand what was happening. Automizely I'm still figuring out. I don't see a way to add photos to your texts, I can't schedule them for the exact time I want (we like to send texts 2-3 minutes before the hour to let people know we're going live), and so far all the texts I've tried to send have had to be reviewed for compliance issues (there haven't been any). Klaviyo was a lot easier. But maybe after I've used it more and integrated some things with Shopify, I'll come back and update my review.
Developer reply ·
Thank you for sharing the feedback for support. I'm sorry to hear that you're facing some challenges with Automizely. For scheduling texts at specific times, Automizely allows you to schedule and automate SMS and email campaigns. While there may not be an option to schedule texts for an exact minute, you can specify the sending time within a specific hour or day. As for compliance reviews, it's common for marketing platforms to have compliance mechanisms in place to ensure messages adhere to legal and regulatory requirements. It's a necessary step to maintain a high standard of messaging and protect both businesses and recipients. please feel free to contact us via the live chat option available on your account or email us at support@aftership.com We will ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Easy to use, and the customer service is exceptional. I worked with Anna today and she was delightful. So kind and helpful.
Developer reply ·
Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
