RYTE Sport
United States
Reviews (5)
super helpful customer service.
AMAZING Customer Service
Developer reply ·
Loved the all caps! We're happy to help! :)
We have used this app for about 6 months now to handle additional product options to personalize our products. Worked great initially, something happened at the beginning of this year, the product options are becoming unlinked from the products after they are setup. Customer support continues to blame us even when we walked through a screen share. Then radio silence. Then I the owner had to contact the company again and the support team needed us to start from the beginning with explanations. To this day we are still having issues with products we setup yesterday. HIGHLY SUGGEST NOT USING THIS APPLICATION.
Developer reply ·
Hi there. I just wanted to sincerely apologize about the issues you have run into using Product Options. It certainly should not have taken such a long time to reach a resolution, however I can assure you that Samuel is currently in the midst of writing a reply to further help you with the product options unlinking from your products. I can promise you that we are dedicated to solving this for you and will do everything in our power to get it working correctly.
easy setup. the email template doesn't look as professional, but functions extremely well. I would suggest this app
Developer reply ·
Thanks for the feedback! You can always adjust the template as you like it!
