SC Product Options
by Shop Circle · launched
View in Shopify App Store ↗Reviews (1290)
A great app that’s easy to use, offers plenty of customization options, and provides excellent customer support! Whenever there’s an issue, the team is quick to resolve it. Highly recommend!
fantastic customer service, Adis was very helpful, would recommend
Developer reply ·
Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our customer service. Adis and the team are always here to help, and it’s wonderful to know that they made a positive impact. Your recommendation means a lot to us! Best regards, The Shop Circle Team
Amazing, above and beyond! Thanks for your quick response and successful reparation. Danna has helped me tremendously. She is a keeper! Thanks!
Developer reply ·
Hi there, thank you for leaving us a review. We're so happy to hear that our support team was able to resolve any issues or questions you had about the option sets and logic! Don't hesitate to reach out if you have any other questions about the app; we'd love to help again. Also, your custom wood sewing tables are gorgeous!
App works well to give our customers various unusual product options. Had an issue with how the options were appearing (due to a conflict with our theme) and the team fixed quickly with minimal fuss. Recommended if you want to add product options to your site!
Developer reply ·
Thank you for your wonderful feedback! We’re thrilled to hear that the app is meeting your needs by providing various product options for your customers. It’s great to know that our team was able to resolve the issue quickly and efficiently for you. Your recommendation means a lot to us, and we appreciate your support! If you ever have more feedback or need assistance, feel free to reach out. Best, The Shop Circle Team
Great app! Easy to use. And great support team. Would recommend.
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that you find our app easy to use and that our support team met your expectations. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. If you ever need assistance or have any feedback, feel free to reach out. Best, The Shop Circle Team
Developer reply ·
Thank you for your fantastic 5-star rating! We're thrilled to hear you’re enjoying our app. Your support means a lot to us. If you have any feedback or suggestions in the future, feel free to share. Best, The Shop Circle Team
Prompt and professional, able to solve issues.
Developer reply ·
Thank you for your wonderful review! We’re glad to hear that you found our team prompt and professional in resolving your issues. Your positive feedback motivates us to keep providing excellent support. If you ever need further assistance or have suggestions, don’t hesitate to reach out. We appreciate your support! Best regards, The Shop Circle Team
Support was able to solve the issue addressed to them fast and in a professional manner.
Developer reply ·
Thank you for your feedback! We’re thrilled to hear that our support team was able to resolve your issue quickly and professionally. Your experience is important to us, and we appreciate you taking the time to share it. If you have any more questions or need further assistance, feel free to reach out. Best regards, The Shop Circle Team
Thanks Axel
Developer reply ·
Thank you for your kind words! We truly appreciate your support and are glad to hear you're enjoying our app. If you ever have any questions or need assistance, feel free to reach out. Your feedback means a lot to us! Best regards, The Shop Circle Team
Developer reply ·
Thank you for the outstanding 5-star rating! We greatly appreciate your support and are thrilled to hear that you’re enjoying our SC Product Options app. If you have any feedback or suggestions, feel free to share. Your input is always valuable to us! Best, The Shop Circle Team
I had another issue created by the Shopify 'Shop' platform that affected my product options app. The Shop Circle team found a solution and fixed it in no time! Thanks again for the great customer service.
Developer reply ·
Thank you so much for your wonderful feedback! We’re thrilled to hear that SC Product Options has been a game changer for your store over the past decade. It’s fantastic to know that our team has been able to support you quickly whenever you’ve encountered issues. Your satisfaction means a lot to us, and we’re grateful to have you as part of our community. If you ever have more feedback or suggestions, please don’t hesitate to reach out. Best, The Shop Circle Team
Great support and great app
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that you’ve had a positive experience with our app and support. Your feedback means a lot to us, and it's rewarding to know we’re meeting your expectations. If you need any further assistance or have suggestions in the future, please don’t hesitate to reach out. Best, The Shop Circle Team
Developer reply ·
Thank you for taking the time to leave a rating. We're sorry to see that your experience didn't meet your expectations. Your feedback is important to us, and we encourage you to connect with our support team if you have any specific issues you'd like to discuss. We appreciate your input and hope to improve your experience in the future. Best regards, The Shop Circle Team
quick turnaround and very helpful
Developer reply ·
Thank you for your positive feedback! We're thrilled to hear that you experienced a quick turnaround and found our team helpful. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, don’t hesitate to reach out. Best, The Shop Circle Team
Iris provided quick and easy assistance. Thank you
Developer reply ·
Thank you so much for your kind words! We’re thrilled to hear that Iris was able to assist you quickly and easily. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you need any further assistance or have more feedback, feel free to reach out. Best, The Shop Circle Team
Five stars for Lina! She made the integration process so easy. She not only helped me troubleshoot my option sets but even wrote the custom CSS I needed to get my theme looking perfect. I'm very impressed with the level of support and the ease of getting started.
Developer reply ·
Thank you so much for your kind words! We’re thrilled to hear that Lina provided you with such excellent support during your integration process. It's fantastic to know that you found the troubleshooting and custom CSS help beneficial. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you need anything else, feel free to reach out. Best regards, The Shop Circle Team
Very helpful tech support great function for advanced product options.
Developer reply ·
Thank you for your wonderful review! We’re excited to hear that you found our tech support helpful and that our app is meeting your needs for advanced product options. Your feedback is important to us, and we appreciate you taking the time to share your experience. If you ever have more suggestions or need assistance, feel free to reach out. Best, The Shop Circle Team
Developer reply ·
Thank you for the fantastic rating! We're thrilled to see that you had a positive experience with SC Product Options. If you have any further feedback or suggestions, please feel free to reach out. We’re always here to help! Best, The Shop Circle Team
scammers got me billed for 14.99 dollars i just installed and uninstalled their app! Loosers
Developer reply ·
We sincerely apologize for the experience you've had with our app and the unexpected charge. It's important to us that you feel taken care of. We encourage you to reach out to our support team with any specific concerns, and even if you've had trouble connecting with them, we assure you that they'll be in touch soon to resolve this matter. Your feedback is crucial, and we appreciate you bringing this to our attention. Thank you for your understanding, The Shop Circle Team
AMAZING
Developer reply ·
Thank you so much for your amazing review! We're thrilled to hear that you’re enjoying SC Product Options. Your positive feedback means a lot to us and motivates us to keep improving our app. If you have any suggestions or need assistance in the future, feel free to reach out. Thanks again! Best, The Shop Circle Team
I have the premium version. It’s got a lot of really cool options that I have just begun to figure out. I had an issue late at night (midnight) and hit the support chat icon. Within a few minutes I was met with an efficient person who was able to resolve my issue in less than 10 minutes. They were able to correct the issue and make it do exactly what I wanted, update the product price when adding options.
Developer reply ·
Thank you so much for your fantastic feedback! We’re thrilled to hear that you're enjoying the premium version and finding our options cool. It's great to know that our support team was able to assist you promptly and resolve your issue to your satisfaction. We always aim to provide quick and effective support, and your appreciation goes a long way in motivating us. If you have any more questions or need assistance as you continue exploring the features, feel free to reach out. Your feedback is essential to us! Best, The Shop Circle team
everything is superb!
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that you find everything superb. Your support means a lot to us and motivates our team to keep improving. If you have any suggestions or further feedback, feel free to share. Thanks again from all of us at Shop Circle!
Great app! Fantastic customizations and options to make any a product builder. Great support as well.
Developer reply ·
Thank you for your wonderful feedback! We're thrilled to hear that you find our app and its customization options fantastic. It's great to know that our support team has been able to assist you. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Best, The Shop Circle Team
Versatile app with many great features. Great customer service and support.
Developer reply ·
Thank you so much for your positive feedback! We're thrilled to hear that you find our app versatile and appreciate the features we offer. It's also wonderful to know that our customer service and support have met your expectations. Your satisfaction is important to us, and we’re here to help if you need anything in the future. Best, The Shop Circle Team
I've had this app for few years now. It's simple and good to use. The customer service is great in the pop up chat
Developer reply ·
Thank you for your kind words! We’re thrilled to hear that you’ve been enjoying the app and that our customer service has been helpful for you. Your feedback is important to us, and we're here to support you anytime you need assistance. Best regards, The Shop Circle Team
Very useful app and great support thank you :)
Developer reply ·
Thank you for your kind review! We’re thrilled to hear that you find our app useful and appreciate the support we provide. Your positive feedback means a lot to us. If you ever need anything else or have suggestions, feel free to reach out. Best, The Shop Circle Team
Professional customer service. Quick response and never leave until they solve your issue
Developer reply ·
Thank you for your kind words! We truly appreciate your recognition of our professional customer service and swift responses. It's our goal to ensure that you feel supported every step of the way. Your feedback means a lot to us, and we're here to help whenever you need assistance. Best regards, The Shop Circle Team
Immediate help through the in-app customer support. Lina was great and fixed my store's issue while also explaining how I can fix other issues going forward.
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear that you received immediate help through our in-app customer support and that Lina was able to resolve your store's issue while providing helpful guidance for the future. Our team is here to support you, so don’t hesitate to reach out if you need anything else. Your feedback truly motivates us to keep improving! Best, The Shop Circle Team
Great app with great customer service. Highly recommend
Developer reply ·
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that you’re enjoying our app and that our customer service has met your expectations. Your recommendation means a lot to us! If you ever have any questions or feedback, please don’t hesitate to reach out. Best, The Shop Circle Team
finally ! some one who can really help ! this person fixed my problem quickly & understood the problem .... no always the case last person kept telling me they didn't see the problem yes thankful for the assistance
Developer reply ·
Thank you for sharing your experience! We're thrilled to hear that our team was able to quickly resolve your issue and that you felt understood throughout the process. We truly appreciate your gratitude and are here to help whenever you need assistance. Your feedback is important to us, and we’re committed to providing the best support possible. Best, The Shop Circle Team
SC Product Options continues to make it easier and easier for us to add options to our listings the way that we want to.
Developer reply ·
Thank you for your kind words! We’re delighted to hear that SC Product Options is making it easier for you to customize your listings. Your feedback means a lot to us, and we’re always striving to improve the experience for our users. If you have any suggestions or specific features you’d like to see, please don’t hesitate to reach out. Best regards, The Shop Circle Team
Once I had chatted with Kenan he explained everything I needed to do step by step. Excellant service.
Developer reply ·
Thank you for your kind words! We're thrilled to hear that Kenan provided you with such excellent service and clear guidance. Your feedback is vital to us, and we appreciate you taking the time to share your experience. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Best, The Shop Circle Team
The app is sometimes not the most intuitive to use but the customer service chat is quick, helpful, and friendly. They take their time to make sure the find the solution to every issue.
Developer reply ·
Thank you for your feedback! We're glad to hear that you appreciate our quick and friendly customer service. Your insights regarding the app's intuitiveness are important to us, and we’re continuously working to enhance user experience. If you have any specific suggestions or further issues, please don’t hesitate to connect with our support team. We truly value your feedback as we strive to improve. Best, The Shop Circle Team
Mitali was so helpful, and resolved my issue very quickly!
Developer reply ·
Thank you for your kind words! We're thrilled to hear that Mitali was able to assist you promptly and resolve your issue. Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. If you need any further assistance, feel free to reach out! Best, The Shop Circle Team
We wouldn't be able to pull off all the complex customization we need for our apparel decorating site without SC Product Options. The best part is the support. Real developers go out of their way to push thier application to the limits to accomodate custom requests. Chirag and his team wouldn't stop until they created the custom code that did exactly what we needed it to do. I would highly recommend anything Shop Circle releaes.
Developer reply ·
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that SC Product Options has been instrumental in meeting the complex customization needs for your apparel decorating site. It’s great to know that Chirag and our support team were able to assist you effectively with your custom requests. We truly appreciate your recommendation and look forward to continuing to support your business. Your feedback means a lot to us! Best, The Shop Circle Team
fast response for the customer service, the apps keep improving, great works.
Developer reply ·
Thank you for your wonderful review! We're thrilled to hear that our customer service has been quick to respond and that you’ve noticed the ongoing improvements to our app. Your positive feedback means a lot to us, and we’re excited to keep delivering great work for our users. If you have any further suggestions or feedback, don’t hesitate to reach out. Best, The Shop Circle Team
Bold is the best app for offering custom options to your customers. It can be so overwhelming and confusion for you and your customers. they helped with so many custom request moving the app from an old theme to a new one. they kept going till the problem was fixed. The different options and conditional logic feature make building customer options easier for your customers - and that's what we all want! What makes Bold even better is the customer service, Samantha and Rony were so quick and efficient to help me with my request. Highly recommend this app!
Developer reply ·
Thank you so much for your wonderful review! We’re thrilled to hear that you find SC Product Options to be a valuable tool for customizing your offerings and that our support team, especially Samantha and Rony, were able to assist you efficiently. Your recommendation means a lot to us, and we’re glad we could help make your transition to a new theme smoother. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback! Best, The Shop Circle Team
Very Helpful
Developer reply ·
Thank you for your kind words! We’re thrilled to hear that you found SC Product Options helpful. Your feedback means a lot to us, and it motivates us to continue providing the best experience possible. If you have any further suggestions or need assistance, feel free to reach out. Best, The Shop Circle Team
The support team always so helpful. Thank you
Developer reply ·
Thank you for your wonderful review! We’re thrilled to hear that our support team has been helpful to you. Your satisfaction means a lot to us, and we appreciate your kind words. If you ever need assistance again, don’t hesitate to reach out. Best, The Shop Circle Team
Product Options are great. The support is knowledgeable and helpful. I fully recommend this app if you need more than just variants on products.
Developer reply ·
Thank you so much for your fantastic review! We’re thrilled to hear that you find our Product Options great and that our support team has been helpful to you. Your recommendation means a lot to us, and we’re glad our app is meeting your needs. If you ever have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, The Shop Circle Team
They promptly replied and assisted us
Developer reply ·
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our support team. Your feedback means a lot to us, and we're here to help whenever you need assistance. Best, The Shop Circle Team
App works great and the customer service is excellent. If you have any questions or issues that you need resolved just use the chat feature to contact support and they will take care of anything you need right away.
Developer reply ·
Thank you for your fantastic review! We're thrilled to hear that our app is working great for you and that you've had a positive experience with our customer service. We appreciate your support, and if you ever need assistance in the future, please don’t hesitate to reach out through the chat feature. Your feedback means a lot to us! Best regards, The Shop Circle Team
This app is very much needed. We wouldn't be able to function without it. Shopify only allows 3 drop-down menus. Some of our products require more and this app does just that. Their customer service is top notch also!
Developer reply ·
Thank you for your wonderful review! We're thrilled to hear that SC Product Options is a vital tool for your business and that it helps you overcome Shopify's limitations. It’s great to know our customer service team made a positive impact on your experience as well. Your feedback is truly appreciated, and we look forward to continuing to support your needs. Best, The Shop Circle Team
Works as expected. Great customer support!
Developer reply ·
Thank you for taking the time to share your experience! We’re thrilled to hear that everything is working as expected and that you had a positive experience with our customer support. Your feedback means a lot to us, and we’re here to help whenever you need assistance. Best regards, The Shop Circle Team
Terrible support and very complex unnecessary steps to change options once set up
Developer reply ·
We're really sorry to hear about your experience with our support and the complexity of setting up options. Your feedback is important to us, and we want to make things right. Please consider reaching out to our support team for assistance; they'll be able to help you with these issues. We appreciate your insights as they help us improve our service. Thank you for sharing your thoughts. Best, The Shop Circle Team
An absolute pleasure to work with... By far the best app assistance we have had!!
The level of service and support from this team is second to none, they are always on it when we need assistance. I have asked for help on more than one occasion. The assistance was quick and precise. I highly recommend SC Product Options. I have had multiple help sessions with the team, they are extremely fast.
Danna was outstanding. She fixed my issue quickly and efficiently, with clear communication throughout the process. Excellent support experience.
Works as expected for single products - incompatible with Shopify Bundles, nor is it in their roadmap.
They were very helpful trying to customize the app for me, even though they were limited by Shopify policy.
Great app and have been using for many years. The customer support is also very good, and they respond quickly and fix any issues you have quickly. Highly recommend.
The fix to the app was made very quickly the communication throughout was great!
Saro helped me in the chat room and got everything we needed done! Lila
Vishal was very efficient at installing the app on our new theme. It was done in a matter of minutes!
APP IS CONSISTENTLY CRASHING. RESPONSE ARE VERY SLOW. IT DOES AFFECT SALES NEGATIVELY AND TODAY AS I WRITE THIS REVIEW, I GOT LOST IN THE JUNGLE BECAUSE THEIR APP IS NOT LOADING AT ALL AND NO ONE IS RESPONDING TO EMAILS, CHATS, AND ALL THE COMMUNICATION CHANNELS THAT THEY HAVE.
Thank you for your help today, Nitesh. Great service - speedy response and resolved the issue super-quick!
Developer reply ·
Hi there, We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient. Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store. Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us. Best wishes, The Shop Circle Team
We are very happy with this application; it allows us to sell some of our products more easily. The support team is very responsive, highly professional, and always attentive. Thanks to the entire team — from the managers to the developers...
Customer Service solved my problem. I'm very pleased with SC Product Options.
I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!
I contacted support several times to reproduce a very simple feature. At first, they confirmed it was possible with the Premium plan, and even said they could set it up for me directly. I agreed, gave them access to my store, and waited several days. Result: nothing was done. Each time, a new agent took over the conversation without reading the previous messages, and I had to explain everything again from the beginning. After hours of chat and multiple promises (“it’s in progress,” “our developer is handling it,” “you’ll be notified within 1–2 days”), they finally told me that it wasn’t possible with the current app and that they were no longer accepting custom development requests. In summary: The team made me waste a lot of time with contradictory information. No solution was ever implemented, even though my request was crystal clear. The app is very slow to load (over 10 seconds per page). The support team makes promises they don’t keep. I strongly advise against this app until it becomes more stable and the support team acts more professionally.
Saro A was AMAZING!!!!! Thank you for such an incredible experience late at night! She fixed everything!
Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!
We are loving the functionality of this app. Exactly what we need.
Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem. Edit: Had another issue regarding option sets not appending and Saro + Vishal were very helpful in solving the problem and managed to have it fixed in a week.
Shop Circle support is very responsive and happy to help!
Saro from ShopVircle was awesome! They fixed my issue super fast and were really helpful along the way. Great experience overall—thanks Saro!
We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!
Emira was great. She was polite, patient, and helped me find the where I needed to change settings for my swatches to work properly.
Very good App and, Very good customer services. Thank You Dentamed USA Your Medical Dental Equipment
Bold Product Options responds to messages with quick help and answers. We enjoy the many customizations that we can give our customers with this App.
I got in a bind recently and needed an immediate fix. I am so thankful the support is excellent on such a critical app to our store. Shout out to Ahmed!
Thanks Lina for a very fast and prompt assistance. Great service, thanks!
Customer support has been fantastic and responds quickly! Highly recommend.
Iris was able to help me work through troubleshooting an issue I was having operating some options correctly and explain so that I may apply to others I had created similar.
Had a complicated question, chat support helped figure out a way to set up my options the way I wanted. thanks for the help :)
great customer service...very responsive! Also, the app itself is very user friendly and everything is extremely customizable
The support is absolutely brilliant. Muaza helped me with a few queries and was able to assist me so quickly. Thank you!
SC Product Options continues to be one of the best decisions we've made for our online store. The flexibility, ease of use, and powerful customization tools have completely transformed the way we sell and manage personalized products. We’ve had the pleasure of working with several incredible team members in the past, like Harim, whose knowledge and dedication made our initial setup a breeze. But recently, we had the absolute joy of being helped by Lina, and I just have to say she’s a game-changer. Lina delivered one of the best customer support experiences we’ve ever had. She was incredibly fast, clear, and helpful. She went above and beyond to make sure everything worked perfectly for our store. Honestly, it felt like we had a secret weapon on our side. She’s the best thing that’s ever happened to us in the world of tech support. If you’re thinking of using SC Product Options, do it. The app is fantastic, and the team behind it — especially Lina — makes it a 5-star experience every single time.
We have been using this app for a few years now and really love its functions. With this app, our customers are able to customize their roller skate to build it exactly as they dream of! I don't know too much about coding and this app was easy to use and implement. If I ever need assistance, their support service was speedy and helpful.
This app is truly convenient and offers a variety of features I was looking for. Mitali was especially helpful—she resolved urgent issues quickly and kindly. Thank you so much!
This app worked well for us 7 plus years, but recent updates have caused problems. Previously, you could easily view all selected products under an "option set" by clicking on "review products". Now when you click on review products, it just shows every product in the store. If you had no clue what was assigned to this option set, you would have to continually scroll through all of your products which is pain if you have larger inventories. You can use the search bar to find products within "option set", but you might find only a few of the selected products you are looking for. While you can search individual products under "product search" to see their assigned options sets. Nothing shows all of the products under the option set. You may have to guess around & make note of what is selected on your own end and hopefully it adds up to the number of products selected that it tells you. I couldn't recommend this app to those who have large inventories.
We installed Product Options back in 2013 when BoldApps managed it. Had minimal issues up until ShipCircle took over. Started having issue after issue. Back in 2024 we started experiencing app incompatiblity with Shopify's update and Shop Circle was clueless about their own app. I was promised "fix" after "fix" for months with no improvement. They didn't even know their own features offered on their upgraded plan. We lost thousands of dollars in revenue and discovered that Shopify doesn't stand behind their app developers OR store owners. I recently switched over to BigCommerce for numerous reasons and my only regret is that I didn't switch sooner. Major game changer for our business. The reps are helpful and actually care. Their knowledge base is amazing. I was a Shopify customer for 10+ years and their customer support is non-existent. BigCommerce is the way to go to prevent ALOT of frustration and wasted time.
This app has allowed me to add all the different variations needed. My customers can build their own products from our site! Vishal and Emir were able to fine tune the swatches to ensure our customers could see all the details of the product selections. Jon JB Custom Fabrication
I have been using this app for so many years I cannot count them. In the meanwhile by business has changed, but Product Options never failed in adapting to our needs - this to say how convenient and complete it is. Special mention to their assistance: they installed the app at every theme update. Thank you Bold app
